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 Telephone Line Issue with Maxis Fibre 10Mbps Plan, Having Issue with telephone connection

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Maxis
post Aug 14 2015, 10:08 PM

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QUOTE(LBIRD @ Aug 13 2015, 11:06 PM)
My house has been using Maxis Fibre 10Mbps for few years without any problem, however recently I got this issue which I can't call out or receive call with the phone provided by Maxis.

After I call to the customer service, the CS ask me to change the line to another port. I have followed the instructions and it was working but after few hours I will have the same issue again. Then I will need to change the line back to the previous port then only it working again.

Please do not tell me that whenever I want to make a call or when someone else call to my mobile to tell me "Hey i tried to call your home but cannot go through" then I will have to go change the line again.

Any one has the same issue? What is the solution may I ask?

Any help will be much appreciated.

Thank you in advanced~!!

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