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 Can't update/download apps via Unifi WIFI, Stuck at 'Waiting' or extremely slow

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TSjin_akira
post Oct 17 2015, 03:56 AM

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Okay i tried downloading the same app earlier and the speed is back. Will have to test in the coming days to determine whether these supposed windows are consistent and realible or just plain random. So far it's;

3pm-5pm
3.30am-?
kaizer_x
post Oct 17 2015, 10:57 AM

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Just changed the dns to usa dns...not that fast but still faster than not changing

http://public-dns.tk/nameserver/us.html

this solve my problem
TSjin_akira
post Oct 17 2015, 03:28 PM

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QUOTE(kaizer_x @ Oct 17 2015, 10:57 AM)
Just changed the dns to usa dns...not that fast but still faster than not changing

http://public-dns.tk/nameserver/us.html

this solve my problem
*
yes changing the DNS is the temporary solution for now, no doubt about it. but for some weird reason it's quite exciting seeing the speed resume back to normal, like a seeing a shooting star haha despite the fact that the speed is what we paid for.
TSjin_akira
post Oct 17 2015, 03:30 PM

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by the way i tested the same app again at 3.02pm, the speed is back to normal. i'll try again tomorrow to conclude whether or not 3pm-5pm is the window for our normal download speed.
freeman85
post Oct 17 2015, 03:34 PM

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QUOTE(ulart_mie @ Oct 14 2015, 12:54 PM)
damnnnnn!!! 17kbs- 50kbs download on appstore waterparkkkkk!!! aiyooo... nose bleed la like this.. i was updating my whatsapp update so slowwwww like going back to 65k modem hahhaha!!
*
may i ask what apps you using to show your download speed on iphone ? kinda hard to monitor download speed
i know download speed on iphone a lot slower than on my android
sawmania
post Oct 18 2015, 11:27 PM

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QUOTE(kaizer_x @ Oct 17 2015, 10:57 AM)
Just changed the dns to usa dns...not that fast but still faster than not changing

http://public-dns.tk/nameserver/us.html

this solve my problem
*
I second this
used a random dns and the download is able to start
hopefully it will get a fix soon

Mavik
post Oct 19 2015, 12:06 AM

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So far from all the complaints to TM, the same answer is "Our team is currently looking into it"

After a month probably still looking
sicklad77
post Oct 19 2015, 12:27 AM

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Downlding apps so slowwwwww.
Called also to complain and reminded them again that if one user is experiencing a problem then it's the users fault but if hundreds got problem and they acknowledging it then it's tm problem.

All they said was sorry and their technical team is rectifying the situation. I see ts posted this since last month. Blasted them also saying users have been complaining since august.

What type of technician are u guys hiring..

This post has been edited by sicklad77: Oct 19 2015, 12:28 AM
hafez13
post Oct 19 2015, 12:43 AM

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yeah, just change to Iphone 6s ,
have to download everything again.
its so slow.
haih doh.gif
its unifi fault i reckon , as I tried download using my mobile data, and it is smooth~
damn fix it TM!

This post has been edited by hafez13: Oct 19 2015, 12:44 AM
attw
post Oct 19 2015, 09:40 AM

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QUOTE(hafez13 @ Oct 19 2015, 12:43 AM)
yeah, just change to Iphone 6s ,
have to download everything again.
its so slow.
haih doh.gif
its unifi fault i reckon , as I tried download using my mobile data, and it is smooth~
damn fix it TM!
*
Yeah man, upgraded to 30MBPS but updating apps for i-devices still top kek...
devil98
post Oct 19 2015, 12:23 PM

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Call Tm again as usual told me same answer given a month ago
'Our team still investigating will update you' doh.gif vmad.gif


giggs_509
post Oct 19 2015, 12:25 PM

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Tried at 8am, speed seems fast. Try again at noon, back to crawling slow. Damn TM!
Netto Hikari
post Oct 19 2015, 12:42 PM

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QUOTE(attw @ Oct 19 2015, 09:40 AM)
Yeah man, upgraded to 30MBPS but updating apps for i-devices still top kek...
*
the dl speed seriously only affect apps store apps, youtube and fb video. t**** is downloading at fullspeed. sad.gif
zack891
post Oct 20 2015, 01:57 PM

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I'm still can update but very slowwwww (unifi vip 5).
Another solutions, try use VPN, download speed back to normal. smile.gif
JayC75
post Oct 20 2015, 02:24 PM

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QUOTE(zack891 @ Oct 20 2015, 01:57 PM)
I'm still can update but very slowwwww (unifi vip 5).
Another solutions, try use  VPN, download speed back to normal. smile.gif
*
can elaborate more how to use VPN?
fentanyl
post Oct 21 2015, 12:41 PM

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QUOTE(JayC75 @ Oct 20 2015, 02:24 PM)
can elaborate more how to use VPN?
*
I am using this



Attached thumbnail(s)
Attached Image
invisiblelim
post Oct 21 2015, 05:56 PM

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today i faced the same problem also.. changed to US DNS, currently able to download at full speed.. Biz30 User here~~
hi54ever
post Oct 21 2015, 09:16 PM

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I contacted TM for different matter but in their auto announcement did mentioned they are having problem with iOS,maintenance underway
JayC75
post Oct 21 2015, 10:31 PM

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QUOTE(invisiblelim @ Oct 21 2015, 05:56 PM)
today i faced the same problem also.. changed to US DNS, currently able to download at full speed.. Biz30 User here~~
*
can i hv the US DNS , thanks
invisiblelim
post Oct 21 2015, 11:04 PM

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QUOTE(JayC75 @ Oct 21 2015, 10:31 PM)
can i hv the US DNS , thanks
*
I randomly choose 1 from here.
http://public-dns.tk/nameserver/us.html
Someone shared earlier.

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