submit a complaint to www.complaint.cfm.org.my
this is third party complain which take time to force maxis to take your issue seriously.
try contact tm and ask for advice, since maxis are using tm backbone.
Slow Connection Speed Issue @ Bad Customer Service, Slow Speed @ Maxis Wireless Broadband
Aug 13 2015, 04:01 PM
Quote
0.0140sec
0.45
7 queries
GZIP Disabled