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 Reactivate Sim Card Number

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lashio
post Dec 13 2016, 12:40 PM

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Hi Hotlink,
My line is already re-activated however when I cal *123# I got this message "service not available before registration" I don't know what it mean. It is the same for *122#. With this I can't top up.

Need help.
Lashio

Edit:
I'm in oversea currently. This is my no#0125413788

This post has been edited by lashio: Dec 13 2016, 12:42 PM
lashio
post Dec 13 2016, 03:53 PM

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Joined: Dec 2016
QUOTE(#Hotlink @ Dec 13 2016, 03:35 PM)
Hi lashio,

As per checking, your line is not active yet. Please kindly make the first call to any number to activate your line,then proceed to topup.

TQ
*
Hi,
I couldn't make any first call because zero balance and also how to make call from oversea?

Thanks

Lashio
lashio
post Dec 13 2016, 04:18 PM

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QUOTE(Maxis @ Dec 13 2016, 03:56 PM)
Hi lashio,

You just need to make the FIRST call to any numbers,as of now your line is not activated since there's no first call being made.
Its inactive until you call to any numbers to "activate" your number.

TQ
*
Hi.

I tried calling 123 and also called back my friends back in Malaysia too and the call did not go through at all.

Thanks.
lashio
post Dec 13 2016, 04:46 PM

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QUOTE(#Hotlink @ Dec 13 2016, 04:25 PM)
Hi lashio,
Please PM the 20 digit SIM card for further checking.

TQ
*
PMed...

TQ.
lashio
post Dec 13 2016, 05:13 PM

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QUOTE(lashio @ Dec 13 2016, 04:46 PM)
PMed...

TQ.
*
Hi Hotlink,

is working now. thanks. I received the SMS.

Can you help to change the language to English pls.

TQ.
Lashio

 

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