Actually the bad review is quite biased. I was completed the game. So far the game play is nice, story is rich, have some scary scenes, also I get frighten.
If you give 0 in the metacritic user review is meaning that you are a biased gamer because 0 score mean that the game is totally crap and unplayable.
The game is really fun to play, does it really deserve to rate "0" on this part? Just think twice before we rate our review.
I know that story has too much tragedy, the point is this game just has too much negative elements which bring player feel upset and anxiety.

The story has to tell player, should I kill Abby or not to kill her? The ending of this game cannot say is a good ending, it just an ending that dispel hatred between Ellie and Abby. Probably that Naughty Dog is willing to make TLOU3 in the future for these two girls as main characters.

Abby is a fat muscular girl and she looks like a gorilla. You should play this game until the end, she was totally changed to a skinny girl with a tomboy short hair.