Citibank Credit Cards V4
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Previous threads:


Citibank Credit Card Product Disclosure Sheet

Revised with an Update, EFFECTIVE 3 AUGUST 2015...(contributed by fly126)

Citibank Cash Back Card (Income Requirement RM36k p.a) Annual Fee - RM120 + (6% GST) = RM127.20
Citibank Cash Back Platinum (Income Requirement $60k p.a) Annual Fee - $195 + (6% GST) = RM206.70
Cash Back:
* 5% X for Petrol
- Monthly capped at RM300 with Max.$15 Cash Back for Citibank Cash Back
- Monthly capped at RM400 with Max.$20 CB for Citibank Cash Back Plat.

* 2% X Cash Rebate for Major Mobile service providers (Maxis, Digi & Celcom)
[Unlimited Monthly Rebates with t&c On, MUST Pay the Bill thru Citibank Online ONLY in-order to get Cash-back]

* 2% X Cash Rebate on Groceries (AEON Big formerly known as Carrefour, Tesco, Cold Storage, Giant, Everise, Servay, Econsave & Mydin)
- Monthly capped at RM1500 with Max.$30 Cash Back for Citibank Cash Back
- Monthly capped at RM3000 with Max.$60 CB for Citibank Cash Back Plat.

* 2% X Cash Rebate for Pharmacies (Guardian, Watson and Caring) [No Capping]

* 0.2% X Cash Rebate for Others Spending [No Capping]

Note: Cash Back Platinum in BLUE

Citibank CB Only credit the cash back earned once you reach RM20 & If Cash Back < RM20 for a particular month, the total cash rebate amount will be carried forward to the following month.
https://www.citibank.com.my/global_docs/pdf/citicashback.pdf

REVISION OF TERMS AND CONDITONS FOR SELECTED CARDS, BENEFITS AND PRIVILEGES EFFECTIVE 15 MARCH 2015

More bad news: The Instant Rewards Terms and Conditions

All finance charges to be applied will be based on your 12 months' repayment record.
https://www.citibank.com.my/english/existin...OLNTLTieredHOME


This post has been edited by Berkshire Breakaway: Aug 7 2015, 03:55 PM

reserved

Sofa... 1st to report in

2nd here.

Typo in "Previous threads"

reporting in, clear card user here

Citibank Getting worst by the day

Reporting in. Citi clear also


i agreed citibank card getting worse

you mean the last link?
corrected before you posted but thx

come share your experience
specifically interested on the latest experiences on clear card

No la . Service is ok

clear card use point to exchange item. Last year i saw a high pressure water spraying exchange points about 80k

but this year new catalogue same item the point increase to 250k

Me, Sign-In...

How to reduce CL? Need to fill any form?

Somebody asked about the 2% telco rebate.

I paid 2 bills at Citibank Online:

07/08/2015 *CBOL MAXIS POSTPAID M RM 38.45
07/08/2015 *CBOL DIGI POSTPAID 13 DIGIT M RM 59.05

Even though it's under unbilled section but for at the reward points, I noticed that it has rebate calculated for both transactions.

Total Available Reward Points: 1.85 <--- short of 10 cents

Two weeks ago I just called to CS requested for it, but they rejected reduce to minimum...

I remembered for Cash Back Platinum, the min CL is RM 10k

The current CL is nearly double of this min.

I thought Platinum start from 15k?

Citi really kind of credit limit... my one is Clear card, if no mistaken, the min CL is 3k, but CS told me is 1k, ended up rejected

So I think you can just set to min, don't ask CS. Otherwise, may be reject if set too low I would say

Clear Card User here.

they insisted to charge me RM70 annual fees. damn.

Thinking of to apply Citi AirAsia platinum card.

Anyone can give me good free gift to apply that?

Better apply cards without AF

sorry。。what do you mean by AF?

Annual Fee

arh.. ic..

yeah.. but they charged me ady, and i called in for waiver but not successful.

or any tips how could I get them to waive for me?

The only card without af is choice card..

What is the lowest that we can set in Citibank Online for SMS alert? 201?

Yes

if you still intend to use the card and waiver request is not successful, then got no other option. if you have not used the card since the AF being charged, you may consider to terminate it and if the bank wants too retain you, they may then give you the waiver.

There are so many free AF credit card put there with better or same benefit. Y need to beg citi for this?

Any where in my statement i mention about begging for waiver?

Citi got a booth near Setia Walk Puchong, near the Red Tick Store or something.

Saw some luggage bag but did not bother to apply

Ok....request for waiver.....sry for that if the word i use is too sensitive for u

Canceling the card is not useful.
The customer service said: even if i cancel ur card now. U'll still need to pay for the charges. =.=

Who said. The CS is scaring you.

The CS is senseless sometime.

If you call CS early to request for waiver before it appears in the statement, they said it's too early and nothing they can do. They'll probably ask you to wait till you're being charged.

Then, you call CS for waiver after being charged, all sort of nonsenses will come out. Cannot waiver. Cannot cancel. Even cancel still have to pay bla bla

This post has been edited by David83: Aug 10 2015, 09:18 AM

Do you did any transaction after AF being charged?

If yes, mean you are agreed the AF and continue to use the card

If no, you definitely can cancel

Nothing to do about being sensitive. I am not even the person who is requesting for the waiver. I am responding to a query.

This post has been edited by Human Nature: Aug 10 2015, 10:06 AM

Thanks for the clarification

Ok...sry.....u r just responding to a query n no sensitive.....sry for that.....may be i should not use beg in my first post....i will try to improve on word using and will not repeat the same mistake....tq

No worries and let's move on.

Revision of Citi PremierMiles American Express® Card Terms & Conditions and Benefits & Privileges wef 28 September 2015

https://www.citibank.com.my/global_docs/pdf...nnouncement.pdf

Anyone knows if Citi PremierMiles Visa Signature has any revision?

new link, changes effective 18 June 2015.

https://www.citibank.com.my/global_docs/pdf..._18June2015.pdf

This post has been edited by cybpsych: Aug 12 2015, 10:03 AM

Thanks!

For the Citi Cashback Credit Card Annual Fee it says that it can be waived after 3X swipe but is it only for 1st year or for the whole duration of Credit Card ownership?

1st year only.

Subsequent years will be on bank discretion.

Hi guys, not sure if this question has been asked before, but did anyone manage to get 100% annual fee waiver for Citibank Clear Card?

I call and request but only got offered 50% waiver.

I didnt get AF waiver for this year (third year) of holding clear card.

How long you have been keeping the card? Spent a lot? First time I heard of 50% waiver. Lucky you.

For Citi Cash Back Card, do I need to swipe the card at the petrol kiosk to get the 5% cash rebate? What if i swipe inside at the counter? Will I be entitled to the cash rebate?

Been holding the card for almost 4 years i think. Ok so seems like 50% waiver is lucky then.

mind sharing your spending on the card for the past 1 year?

mind is due next month, kinda want to cancel it and not having to ask for waiver...

Both ways will also entitle for the cash rebate.

I manage to get the waiver....my spending per annum is around RM100k for this card

I spend RM 50k last year in total for platinum card but AF not waivable also

Try to call again, I think it is dependent on the customer service. Some if more lenient while other is more strict.

wah...reading about all these AF non-waiver makes me doubtful about keeping my CITI Cash Back card for more than 1 year... sad.... i hope stadard chartered wont b so fussy when it comes to waiving annual fees.

i used to have clear card, never once did i paid for any annual fee.

but i finally cancel the card, the benefits are quite poor now.

https://ringgitplus.com/en/credit-card/Shel...redit-Card.html

hie guys i want to get the phone, but i cannot see what are the terms and condition? do i need minimnum spending? do i need minimum maintenance with this card? etc?

I have used that cashback platinum card for more than 5 years, I recall every year also can waived. There was one year I called 2-3 times to get it done as first time the CSR says no such offer...

But seems like last 2 years you just call in and be directed to their self service to key in your CC to get waiver. They will notify via SMS whether success or not.

https://media.ringgitplus.com/creatives/8fe...-conditions.pdf

oic..noted. to b honest, my cashback would never b enuf to cover the annual fees. so i guess i better monitor closely and then cancel it after 6-7 months.

i pump the petrol by using citibank gold card for collecting the point.

but i see my statement the petrol did not give any point to me.

is that citibank did not provide any point for petrol category?

Yaya... now is automated. I remember now...

Not sure about the features for petrol, but I do noticed that there is a cap of 3000 rewards points cap each month. Maybe you exceeded? Maybe call CS to clarify

Unfortunately YES, U X get any Rewards Point with Most of the Citibank CC on Petrol...

But If U got:
i) Citibank Rewards Plat. : 5x Reward Points (Subscribe to the Driving Category with RM100 Annual Feel)
ii) Shell-Citibank CC: 4-8% CB with Shell Fuel (min. RM300 Petrol Spend in order to get CB)
iii) Citibank Cash Back CC : Up to 5% CB on Petrol (Max CB RM 20 per month but This Card do come with a Annual Fee)

This post has been edited by fly126: Aug 13 2015, 03:58 PM

thank you sifu~

First 3 years for citi clear card is free annual fees?

Nope, with 1st Year Annual fee waiver only...
On the 2nd year or onwards U need to call C'S to request the AF Waiver from Citi but subject to their approval give or not...

FYI, ONLY the "Citibank's Choice Card" is Free for Life with No AF !

This post has been edited by fly126: Aug 13 2015, 09:30 PM

Ic..

I applied and get my card in august 2014. I think next month going to charge the AF. So far my latest statement did not charge me any annual fee

Ya, whether You decide to keep or Cancel the Card U should call them for waiver now or they will charge U AF on the Next statement as if there's NO Transaction have been done with Card it should be EZ to cancel...

This post has been edited by fly126: Aug 14 2015, 01:03 AM

Stop using the credit card for the moment being. Once the AF is in the statement, then call for waiver. If cannot waive, then just cancel, the AF does not apply

damnit seems like it's possible to get 100% waiver but i only got offered 50%. GAHH

wta, GSC clear movie ticket B1F1, the ticket they gave is only 1 sided instead of the usual 2 side, where the left/other side will be tear off and kept by the ticket collector?

1st time buy on this promotion..

normal for promotion tickets. can enter one, dun worry.

No worry, for B1F1 this is the way how they process...

Ticket collector will know what is this tickets and just walk in will do

wokie. thanks alot for the relief comment.

Yea.. i will cancel if they charge AF. Even 50% i oso dun wanna pay. Lol

mine is at 200 now
i am pretty sure if i change it, i can't change back to 200
then should be 201
but strange
alerts still working...
haven't swiped for exactly 200 to find out.

I received 1 Mastercard Ticket for an oversea transaction. Anyone currently subscribe to this promo?

hello.. im a fresh grad.. working just for 1 year 2 months.. im holding m2c around 10 months.. due to revise of m2c.. im apply for citi cb + clear.. but i got rejected.. the cs told me tat because i did not hold any credit card > 1year.. therefore my application is reject.. no matter how many time i try.. is that true?

Different banks have different ways. Just wait for another 2 months if you are still interested with Citibank, else look elsewhere.

Yes. Citibank need one year holding other banks cc. I was being rejected also

Not necessarily. I recalled back in 2011, I was on my first job after graduated and Citibank was my very first CC.

Anyhow, it really depends to the bank discretion I think.

Can anyone confirm that Citi Cashback Plat Annual Fee can be waived for the first year with 3X Swipes? and how's the cancellation process can I cancel it after 1 year of usage?

my new application, the CS told me first year (12 months) is waived with 3 swipe any amount.

I applied on Feb'15.

This post has been edited by ronron: Aug 18 2015, 03:50 PM

Did you ask is there any clause for cancellation?

not sure. but I am going to cancel anytime from now. just waiting for the cash back to credit into my statement.

Oh why are you canceling? Do let us know on the cancellation process.

previously try luck and apply thro ringgitplus to get the free gift.

trying to avoid the hassle of asking for annual fee waiver next year. so better cancel early.

I planning to use this as a interim card. Use about a year then change to different card.

no such clause. you can cancel any time.

It was told to me by the CS. When I applied Citi cc, my income is few times above the requirements. No any loan either. But they reject my application. Then they give me this reason. After I use other cc for one year and reapply , Citi approved both of cc application with the same salary. I think it applies to most people, and may be yours are exceptional case

got my citibank cc as fresh graduate n holding up to now (9 years)...nvr failed to waive AF until today! So...bye bye Citi just settle outstanding amount and make sure don't use your card after the AF posted date....then no need to settle the AF....

This post has been edited by kinwawa: Aug 19 2015, 09:52 AM

U no request for waiver for annual fee? Or citibank reject ur request for waiver on annual fee?

they say this yr no direct waiver...can only use points ..best offer is 50% discount on AF....i didn't argue much with them la....bank also having a hard time....just ask them what's the best they can offer lo....

You are so kind-hearted bro. Hehe. Spent much on the card annually?

Hate those card below signature level with no AF waiver. What I will do is cancel those card and only stick with those card with waiver. Most bank give waiverr especially spending RM 3k per month. So far only citibank and UOB try to be funny with me. Cancel without hesitation.

Citibank can waive AF one....oni c whether they wan to waive for u or nt....basicallly i never fail AF waiver for citibank

No minimum spending.

My wife Citibank CC also approved.

Waiting for the phone to arrive.