Thanks guys for the input.

Much appreciate it

These 2 days citibank keep calling me. Yesterday ask me take cash loan. I straight away reject and tell him i gonna cancel the cc. He ask me y. I tell him citibank dun wan waive my af.


Today they called again twice.. but i not free to answer


I found that citibank sibeh scare their customer cc account zero balance. They will call u why u didnt use the card or ask u whether wanna take loan or not.


Next time if u all request for af waiver.pay all ur outstanding first. Make it zero in account. Then when call them ur bargaining power will increase. If they check u still got outstanding. They will offer u cash loan as optional way to waive the fees. If not they totally wont waive for u. When u threaten them u will cancel like me.. they will say settle all your outstanding first.

This way very useful for those af waiver.

This is not my case. Previously (about two years ago) I had a Citibank Cash Back Platinum. I was almost definite that I'll be going to be charged for AF and therefore, I have settled all my outstanding. Once AF is charged, I called to request for waiver but unfortunately, they couldn't do it and I requested for card cancellation.

The current Citibank Cash Back Platinum I'm holding is from my recent apply.

Really... shit. Then my plan not work. Lol

Is that possible they know i submitted application for another cards? Hmmmm....

Just received the phone yesterday! Got it within 3 weeks from application date... And I gave it to my mum

I have the same card as you and I just applied that.

Which mean at the 11th month I shall call citibank to ask for waiver. If they cannot do this then I will just mention to them that I wanted to cancel the card.

If not once the AF charged we are oblige to pay right?

If you still use your card after the it was charged, then you have to pay.

Got my Citi Premier Miles Visa a few days back.
Quick question, is Kuching Airport the only place that I can access the domestic lounge? Others all seem to be International only.

I frequent KK and Kuching for work on MAS from KLIA. But it seems that I won't be able to access the Premier Lounge in KLIA and KK. Sad

Citibank dont want waive AF customer service call me explain alot, told me can use points lah, the clear card got etc benefit lah... etc etc

but i used the card to buy movie tix, normally a month got 3-4 free tix since watch movie on Friday almost weekly

and i only have one Citibank Clear CC , no other... have to pay RM90 AF

convert to choice card loh, avoid the AF.

Haha.... same case with me
I using clear card too

I called them 3 times. 2nd time the customer service try to explain the card benefit to me also.. i stopped him before he explain i just ask " stop it, just tell me can waive or cannot waive"

He say cannot . I say ok ty bye

I use my 18k points to waive the card. Now i wait my new cc arrive and cancel this citibank clear card.

Since so lan si their customer service.

This post has been edited by outsider: Oct 4 2015, 07:29 PM

yalol, keep on explaining...

some more call them before AF appear on statement they said wait it appear on statement then just call in again looks like they are having bad business haha

18k points exchange RM90 (need ot pay GST some more) is not worth

i remember i use 16-17k points exchange RM100 and RM50 guardian voucher last month.

My card approved on 27 August. Until today I've yet to receive the redemption code. Mind to share who n how will the redemption code send to u?

Citibank will send you the redemption code.

The email address is Citibank@emailapps.apac.citi.com

Hello guys and girls,
Mission to get luggage bag 20" from citibank cc.

How to know when is card approval date? after i receive the card.

Does it combine both card ? cause when receive got 2 different cc.

Advertisement show 60 day(once approve card) spend RM1,600 to get one.
Thanks in advance.

I got the redemption code via email from 'Citibank Malaysia' after 20 days of application I would suggest you to call the assigned officer, the one who called you for verification before submission of application

I don have her contact number. Only email.. N I sent email to her,she no response. I think I shall cancel the card if I still yet to receive the code by this month with complaint letter, so that she won't get her Comm..

This post has been edited by mamamia: Oct 6 2015, 01:22 PM

Lazada e-Voucher just for you!‏ [ T&C ]

Citi & Lazada Digital (“Campaign”) organized by Citibank Berhad (Company No. 297089-M) (“Citibank”) will run from 6 October 2015 to 5 December 2015 (both dates inclusive) (“Campaign Period”).

Check the Terms & Conditions for more information!

Hi,

Anybody try to waive citibank clear card annual fee? I've tried to contact call center but they didn't waive for me instead of using points. For past few year, they just waived for me.

No, start from this year they not waiving. I had long cancelled it, charged me 200+, luckily I didn't swipe my card and after cancelled no need pay