Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return home once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the termination date.
Having say that, I need to set reminders to myself, reloading and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
There was no way I could have it converted back to old/traditional Hotlink plan.
I understand the benefit of #Hotlink, having free internet while the number is kept active.
But again, I do not live back home most time and TBH, the free internet is kinda useless.
I can't open a single web page when I arrived at airport, and I would usually prefer to subscribe to faster mobile internet plan when I back home.

I have been researching Maxis forum and Low Yat forum.
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet with active line is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, user can't revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread.
2. #Hotlink will PM you requesting further information including personal details.
3. You will be given a case reference number.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu.


Hope this information helps.
Cheers, #Hotlink!

--PMed--