QUOTE(sillyboy @ Aug 27 2015, 10:59 AM)
Hi Hotlink, this is the question.
Why not you guys change the #100* menu to allow user to change plan other than #Hotlink?
This option was available in previous *100# menu.
I'm sure everyone understand #Hotlink is not able to subscribe for Validity plan 90/365, but there is no a way we can personally change to older plan nor subscribe to validity.
We need the option to revert to older plan for people who does not prefer #Hotlink plan, as simple as that.
Can you imagine how much toonny needs to do to keep his gf's number active?
Imagine all your family, friends, uncles, aunties, buddies, everyone saved your number in their phone book, pick up and call the number you always had and is connected to somebody else (erm... a newly arrived foreign Bangladesh worker??)
Imagine that your contact number is provided to others in event of emergency?
Imagine that your contact number is provided to your bank or financial hub for TAC request code and etc?
It's so important to keep a number active all times especially for people like us residing in oversea and be back home once in a while.
Please Hotlink, please stand on your customer's shoe and listen to your customer's opinion/demand.
Thank you.
The only solution is to port to Digi Prepaid and subscribe to 365 plan.Why not you guys change the #100* menu to allow user to change plan other than #Hotlink?
This option was available in previous *100# menu.
I'm sure everyone understand #Hotlink is not able to subscribe for Validity plan 90/365, but there is no a way we can personally change to older plan nor subscribe to validity.
We need the option to revert to older plan for people who does not prefer #Hotlink plan, as simple as that.
Can you imagine how much toonny needs to do to keep his gf's number active?
Imagine all your family, friends, uncles, aunties, buddies, everyone saved your number in their phone book, pick up and call the number you always had and is connected to somebody else (erm... a newly arrived foreign Bangladesh worker??)
Imagine that your contact number is provided to others in event of emergency?
Imagine that your contact number is provided to your bank or financial hub for TAC request code and etc?
It's so important to keep a number active all times especially for people like us residing in oversea and be back home once in a while.
Please Hotlink, please stand on your customer's shoe and listen to your customer's opinion/demand.
Thank you.
The number still stick to you.