Hi Hotlink, this is the question.
Why not you guys change the #100* menu to allow user to change plan other than #Hotlink?
This option was available in previous *100# menu.

I'm sure everyone understand #Hotlink is not able to subscribe for Validity plan 90/365, but there is no a way we can personally change to older plan nor subscribe to validity.
We need the option to revert to older plan for people who does not prefer #Hotlink plan, as simple as that.
Can you imagine how much toonny needs to do to keep his gf's number active?
Imagine all your family, friends, uncles, aunties, buddies, everyone saved your number in their phone book, pick up and call the number you always had and is connected to somebody else (erm... a newly arrived foreign Bangladesh worker??)
Imagine that your contact number is provided to others in event of emergency?
Imagine that your contact number is provided to your bank or financial hub for TAC request code and etc?

It's so important to keep a number active all times especially for people like us residing in oversea and be back home once in a while.
Please Hotlink, please stand on your customer's shoe and listen to your customer's opinion/demand.

Thank you.

Hi, i am currently using new #Hotlink plan and wish to subscribe to Validity, please pm. thx

hi maxis.
I need to renew my Validity 365 but when I key in *100# to renew there was no menu for this action.
how do i renew it?

thanks

Hi #Hotlink can you please check whether my current plan is eligible for the validity 365? Kindly PM me for further details.

Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return home once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the termination date.
Having say that, I need to set reminders to myself, reloading and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
There was no way I could have it converted back to old/traditional Hotlink plan.
I understand the benefit of #Hotlink, having free internet while the number is kept active.
But again, I do not live back home most time and TBH, the free internet is kinda useless.
I can't open a single web page when I arrived at airport, and I would usually prefer to subscribe to faster mobile internet plan when I back home.

I have been researching Maxis forum and Low Yat forum.
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet with active line is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, user can't revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread.
2. #Hotlink will PM you requesting further information including personal details.
3. You will be given a case reference number.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu.


Hope this information helps.
Cheers, #Hotlink!

Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return home once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the termination date.
Having say that, I need to set reminders to myself, reloading and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
There was no way I could have it converted back to old/traditional Hotlink plan.
I understand the benefit of #Hotlink, having free internet while the number is kept active.
But again, I do not live back home most time and TBH, the free internet is kinda useless.
I can't open a single web page when I arrived at airport, and I would usually prefer to subscribe to faster mobile internet plan when I back home.

I have been researching Maxis forum and Low Yat forum.
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet with active line is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, user can't revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread.
2. #Hotlink will PM you requesting further information including personal details.
3. You will be given a case reference number.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu.


Hope this information helps.
Cheers, #Hotlink!

how to convert to 365 plan?

Hi all,

I have my #hotlink number with me for around 2 years with a pretty good number.
I am residing in oversea most of my time and return home once or twice a year.
As much as I want to keep my number active, I need to reload, keep an eye on it so it does not pass the termination date.
Having say that, I need to set reminders to myself, reloading and keep the line stay active.

Unfortunate thing was I have purchased this SIM where Maxis/Hotlink started the #Hotlink plan.
There was no way I could have it converted back to old/traditional Hotlink plan.
I understand the benefit of #Hotlink, having free internet while the number is kept active.
But again, I do not live back home most time and TBH, the free internet is kinda useless.
I can't open a single web page when I arrived at airport, and I would usually prefer to subscribe to faster mobile internet plan when I back home.

I have been researching Maxis forum and Low Yat forum.
I can confirmed that there are thousand and thousand of people have been asking for Validity 90 or 365.
Early this year I have contacted Hotlink customer service and I was told that Hotlink has upgraded to new menu and thus Validity 90/365 has been opted out for new plan.

So, Maxis and Hotlink, can you please consider to bring back the Validity 90 or Validity 365 for ease of Hotlink users and myself with following facts:
1. I'm residing in oversea most time and wish to keep the same number when I return home every time.
2. Keep myself stress free by reminding myself to reload every 30/60 days.
3. Free Internet with active line is pointless and useless to me (and most of the people) providing I subscribe to Mobile Internet package every time.
4. RM33.00 for Validity 365 is provided upfront to your company and customer gets the benefit. It's a WIN-WIN situation.
5. Having my number active for 365 days will keep yourself from recycling/reuse the numbers more often, eg: less work for you guys.

Please do not offer me to sign up plan with Maxis and freeze my account until I return home.
I have nobody to maintain that Maxis account.

Many thanks!
Sam
================ SOLVED ================
Updated 21st August 2015

Many thanks to #Hotlink.
My #Hotlink plan has been reverted to older BAGUS WM plan, which is what I wanted following months of discussion from Maxis forum to LYN.
FYI, #Hotlink has changed their *100# menu early 2015, user can't revert to older plan, nor subscribe to Validity 90/365.
Note: Validity 90/365 is NOT available to new #Hotlink plan.

If you're currently using new #Hotlink plan and wish to subscribe to Validity, please follow these steps:
1. Reply to this thread.
2. #Hotlink will PM you requesting further information including personal details.
3. You will be given a case reference number.
4. Your #Hotlink plan will be reverted to plan that may subscribe to Validity 90 or 365. (takes about few days)
5. Subscribe to Validity 90 or 365 via *100# menu.


Hope this information helps.
Cheers, #Hotlink!

Hi, i wish to unsubscibe the #hotlink plan and revert to normal basic plan.
Please help me on this. Thanks.

--PMed--

Thanks #Hotlink.
Finally, after dragging this issue for couple of months, originally started at:
https://forum.maxis.com.my/forum_topic.asp?...755&whichpage=7

#Hotlink managed to revert my #Hotlink plan to BAGUS WM plan for the ease to subscribe to Validity 90 or 365.
Thanks for your assistance.

I wanna change to the older hotlink plan which can subscribe to validity 365 too. Please pm

I wanna change to the older hotlink plan which can subscribe to validity 365 too. Please pm