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 MaxisGo Plan

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TSDGQB
post Aug 6 2015, 08:27 PM, updated 11y ago

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Currently, Maxis launch a new plan --> MaxisGo Plan
details of the plan : RM 48 per month for 1 GB data + 100 mins talk + 100 SMS

I would like to ask :
1) for talk/calling, after use up the 100 mins quota, what's the rate charges for subsequent mins ? Is it 15 sen/min ? for all network ?
2) for SMS, after use up the 100 SMS quota, what's the rate charges for subsequent SMS ? Is it 10 sen/SMS ? for all network ?
3) Is toll free call (for e.g. call to credit card customer service) included in the 100 mins quota ?

Hope anybody that knows the detail can answer my doubt, thanks.
Maxis
post Aug 7 2015, 07:50 PM

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QUOTE(DGQB @ Aug 6 2015, 08:27 PM)
Currently, Maxis launch a new plan --> MaxisGo Plan
details of the plan : RM 48 per month for 1 GB data + 100 mins talk + 100 SMS

I would like to ask :
1) for talk/calling, after use up the 100 mins quota, what's the rate charges for subsequent mins ?  Is it 15 sen/min ? for all network ?
2) for SMS, after use up the 100 SMS quota, what's the rate charges for subsequent SMS ?  Is it 10 sen/SMS ? for all network ?
3) Is toll free call (for e.g. call to credit card customer service) included in the 100 mins quota ?

Hope anybody that knows the detail can answer my doubt, thanks.
*
Hi DGOB,

You may refer the call charges as stated below (once the utilization of call and SMS),

Voice
On Net 15 sen/min
Off Net 15 sen/min

SMS
On Net 10 sen/SMS
Off Net 10 sen/SMS

Video Call
On Net 15 sen/min
Off Net 40 sen/min

MMS
On Net 25 sen/MMS
Off Net 50 sen/MMS

Other standard rates
IDD
IDD 132

1300 / 1800 / 1MOCC / special numbers
Peak rate (7am to 7pm)
RM0.15 sen/ 30 secs
Off-peak rate (7pm to 7 am)
RM0.075 sen/ 30 secs

Hope it clarifies smile.gif

Thank you

TSDGQB
post Aug 8 2015, 03:07 AM

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QUOTE(Maxis @ Aug 7 2015, 07:50 PM)
Hi DGOB,

You may refer the call charges as stated below (once the utilization of call and SMS),

Voice
On Net 15 sen/min
Off Net 15 sen/min

SMS
On Net 10 sen/SMS
Off Net 10 sen/SMS

Video Call
On Net 15 sen/min
Off Net 40 sen/min

MMS
On Net 25 sen/MMS
Off Net 50 sen/MMS

Other standard rates
IDD
IDD 132

1300 / 1800 / 1MOCC / special numbers
Peak rate  (7am to 7pm)
RM0.15 sen/ 30 secs
Off-peak rate  (7pm to 7 am)
RM0.075 sen/ 30 secs


Hope it clarifies  smile.gif

Thank you
*
Hi, Maxis, thank you for answering. At least i clear some doubts.
However, for the bolded part [1300 / 1800 / 1MOCC / special numbers], can you clarify it is RM 0.15 ? or 0.15 sen per 30 secs for peak rate ?
Also, you stated this is the rate charges once utilization of the 100 mins call. So, is that means that the 100 mins call also included calling to 1300 / 1800 / 1MOCC / special numbers ??
Hope to see your response, thanks.



Maxis
post Aug 8 2015, 03:56 PM

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QUOTE(DGQB @ Aug 8 2015, 03:07 AM)
Hi, Maxis, thank you for answering. At least i clear some doubts.
However, for the bolded part [1300 / 1800 / 1MOCC / special numbers], can you clarify it is RM 0.15 ? or 0.15 sen per 30 secs for peak rate ?
Also, you stated this is the rate charges once utilization of the 100 mins call. So, is that means that the 100 mins call also included calling to 1300 / 1800 / 1MOCC / special numbers ??
Hope to see your response, thanks.
*
Hi DGQB,

The bundle 100 minutes for MaxisGo Plan does not include calls make to 1300 / 1800 / 1MOCC / special numbers.

The charges will be as per below:

RM0.15 sen/ 30 secs when you make calls to the numbers above between 7am to 7pm

RM0.075 sen/ 30 secs(Peak rate) when you make calls to the numbers above between 7pm to 7am (Off-peak rate)


Do not hesitate to contact us should you need any further assistance.

Thank you
TSDGQB
post Aug 9 2015, 12:39 AM

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QUOTE(Maxis @ Aug 8 2015, 03:56 PM)
Hi DGQB,

The bundle 100 minutes for MaxisGo Plan does not include calls make to 1300 / 1800 / 1MOCC / special numbers.

The charges will be as per below:

RM0.15 sen/ 30 secs (peak rate) when you make calls to the numbers above between 7am to 7pm

RM0.075 sen/ 30 secs when you make calls to the numbers above between 7pm to 7am (Off-peak rate)
Do not hesitate to contact us should you need any further assistance.

Thank you
*
Hi, Maxis
thanks for clearing me another doubt
but i think you miss out my 1 question,
the charges for special number/1300 etc. call is RM 0.15 or 0.15 sen ??
Look at the words that i highlight in red & underline, how can "RM" and "sen" appear together at the same time ?
Thank you
Maxis
post Aug 9 2015, 05:40 PM

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QUOTE(DGQB @ Aug 9 2015, 12:39 AM)
Hi, Maxis
thanks for clearing me another doubt
but i think you miss out my 1 question,
the charges for special number/1300 etc. call is RM 0.15 or 0.15 sen ??
Look at the words that i highlight in red & underline, how can "RM" and "sen" appear together at the same time ?
Thank you
*
Hi,

The rates will be RM0.15.

TQ
TSDGQB
post Aug 9 2015, 09:04 PM

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QUOTE(Maxis @ Aug 9 2015, 05:40 PM)
Hi,

The rates will be RM0.15.

TQ
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ok, thank you
diecorp
post Aug 10 2015, 08:13 AM

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Hi Maxis,
As refer to the website, i do not see much details on the family plan.
If am i currently on surf more 50 and with a surf more 30 supp line. If i opt to switch to maxisgo for the principal line. Can i
1) maintain my surf more 30 supp line?
2) do i still enjoy Free calls and SMS between my principal and supp line?

Thanks
Maxis
post Aug 10 2015, 05:05 PM

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QUOTE(diecorp @ Aug 10 2015, 08:13 AM)
Hi Maxis,
As refer to the website, i do not see much details on the family plan.
If am i currently on surf more 50 and with a surf more 30 supp line. If i opt to switch to maxisgo for the principal line. Can i
1) maintain my surf more 30 supp line?
2) do i still enjoy Free calls and SMS between my principal and supp line?

Thanks
*
Hi,

If principal is under MaxisGo plan, your supplementary can be under Surfmore 30.
Please be informed that the free call allocation between both lines is 15hours and 1500SMS each.

TQ
silbii
post Aug 17 2015, 03:42 PM

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Hi Maxis

saw the website -

http://www.maxis.com.my/en/personal/plans/...maxisgo-wm.html

but a bit confused with this:-

1GB (all-day) + 1GB (2am - 7am)

does this mean that we have 1GB per month or 2GB per month under this MaxisGo plan? and cover LTE right?

hope you can explain...

and also, for RM48, it would be flat rate as long I use it under the allocated quota?

thx
silbii
post Aug 17 2015, 03:43 PM

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coz now i'm under MaxisOne and plan to downgrade to something more affordable, but data plan is still a priority.

a bit confused on whther to go for Maxis One Lite or MaxisGO.

MaxisGo seems more cheaper though...do advice



thx

This post has been edited by silbii: Aug 17 2015, 03:57 PM
Maxis
post Aug 17 2015, 04:22 PM

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QUOTE(silbii @ Aug 17 2015, 03:43 PM)
coz now i'm under MaxisOne and plan to downgrade to something more affordable, but data plan is still a priority.

a bit confused on whther to go for Maxis One Lite or MaxisGO.

MaxisGo seems more cheaper though...do advice
thx
*
Hi silbii,

MaxisGO comes with 2 allocations of quotas, one for all-day (1GB) and the other from 2am to 7am (off peak hour) (1GB). Which means in total you will get 2GB data with a different allocation time usage. This plan was 4G enable hence you may use the plan with your LTE device in the supported area.

Please note that RM48 (6% GST exclusive) will be a monthly commitment, however, if your usage is above from the call/SMS allocation given, the extra charges will be count based on a pay-per-use.

Further info may refer FAQ here.

Thank You


This post has been edited by Maxis: Aug 17 2015, 04:22 PM
silbii
post Aug 17 2015, 08:12 PM

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thx for info!
spikeman
post Oct 31 2016, 12:15 PM

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From: Island of Pakatan No Harapan
MaxisGo plan no longer available? sad.gif
cucubud
post Oct 31 2016, 12:33 PM

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QUOTE(spikeman @ Oct 31 2016, 12:15 PM)
MaxisGo plan no longer available?  sad.gif
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Yupp. Gone.

audiocool
post Nov 2 2016, 01:40 PM

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survive around one year plus then gone. Good job maxis. Keep on throw away those under 50 plan and introduce expensive plan like MOP.

Cheapest also need 98 per month.

 

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