Bonus SMS, No fair to force to expire

I have thousand bonus sms exchanged by hotlnk with point in old plan and it never expire all this while.

I did not accept to exchange and hotlink force me to accept it.



Hotlink sent sms to force me to use all the SMS in few days and otherwise it will be expire.



It is totally no fair to do this to me.

Pls extend the period or exchange the bonus sms to other like data usage to let me use it.



Pls look seriously into this matter before you lose your loyal customer which I had been using hotlink/maxis for around 20 years.



The same issue happen to my other family member also.

I believe there are many customer have this problem.

Pls complaint here to make hotlink aware about unsatisaction from customer.

That is different rate used for this free bonus credit. Min 2 min as it count 2 min as 1 block.

U only got clarification as all people have face the same rate for free credit.

Why U NOT reply on my complaint?

Bonus SMS, No fair to force to expire

I have thousand bonus sms exchanged by hotlnk with point in old plan and it never expire all this while.

I did not accept to exchange and hotlink force me to accept it.

Hotlink sent sms to force me to use all the SMS in few days and otherwise it will be expire.

It is totally no fair to do this to me.

Pls extend the period or exchange the bonus sms to other like data usage to let me use it.

Pls look seriously into this matter before you lose your loyal customer which I had been using hotlink/maxis for around 20 years.

The same issue happen to my other family member also.

I believe there are many customer have this problem.

Pls complaint here to make hotlink aware about unsatisaction from customer.

I totally no agree on this.

When I redeem the SMS with point for many year back and that time the SMS is valid forever.


This is bound to the T&C that time.
If Hotlink no revert back the FREE sms to me, I will make a complaint to SKMM

Pls check PM, u already replied me that I will no get anything.

But, I total no agreee.



Again, pls find the content of sms below

Balance in your Bonus SMS wallet will expire on 1/7, pls utilise all your SMS by 30/6. To check your balance, dial *122#.

I am still no receive reply from hotlink

Pls check PM, u already replied me that I will no get anything.

But, I total no agreee.

Again, pls find the content of sms below

Balance in your Bonus SMS wallet will expire on 1/7, pls utilise all your SMS by 30/6. To check your balance, dial *122#.

I am still no receive reply from hotlink

Pls check PM, u already replied me that I will no get anything.

But, I total no agreee.

Again, pls find the content of sms below

Balance in your Bonus SMS wallet will expire on 1/7, pls utilise all your SMS by 30/6. To check your balance, dial *122#.