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Credit Cards UOB Credit Cards v4

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mamamia
post Aug 2 2015, 05:06 PM

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mamamia
post Sep 4 2015, 05:51 PM

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QUOTE(munkeyflo @ Sep 4 2015, 05:16 PM)
Nah, they said will send to nearest branch because they don't mail the CC to home/office address anymore. Anyway, my mailing address and IC address is the same.

I called up the sales girl just now and she told me my card was approved only yesterday. So most likely another 2-3 working days before it gets delivered to my branch.  sad.gif
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huh? when they start not to deliver to home address?
mamamia
post Sep 12 2015, 12:07 PM

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QUOTE(sonotme @ Sep 12 2015, 09:34 AM)
cry.gif  i missed it!
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I've contact which the agent my friend applied with. Free luggage upon approval but must apply 2 cards. I think the agent based in kepong. If u want, I can give u the agent contact. But I not sure whether the promo still available.

This post has been edited by mamamia: Sep 12 2015, 12:08 PM
mamamia
post Sep 18 2015, 04:09 PM

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RM0.00 UOB Credit Cards: Be the first 200 to spend min RM800 and get RM50 Giant voucher. Valid from 19Sep15 to 18Oct15. T&C at http://www1.uob.com.my/gos.pdf
mamamia
post Sep 24 2015, 09:37 AM

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QUOTE(lucas114 @ Sep 24 2015, 02:28 AM)
This would be my third year of using One card. I requested for a waiver last month but the cs officer said there was no promotion for af waiver at that moment (Before making the call, I have 'zerolised' my account and stopped using the card after my second anniversary). So I requested to cancel the card and the cs officer submitted the cancellation report to the related department, citing af as the reason. He told me that I would be getting a call from their retention department if there was an af waiver from them . Otherwise, my card would be cancelled without the retention call. Less than one week time, on 7 Sept, I received the call from the retention department. He offered me af waiver for my third year + af waivers for another 3 more years. I accepted and he said I need to use my card at least once within 30 days.

Timeline
1/9 - AF appeared on online unbilled statement.
1/9 - Called to request for AF waiver but failed. Request for cancellation.
7/9 - Received call from retention department. Offered and accepted current year + another 3 years AF waivers. Need to swipe once within 30 days.
8/9 - Swiped for a petrol transaction.
10/9 - AF waiver appeared on online unbilled statement.
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Yeah.. This is the tactic.. Don use their card if u know ur AF is approaching.. My case, retention dept sure call after 1 week.. Or I will receive SMS mentioned that if I'm interested to hold the card, just reply the SMS n they will call me back..

mamamia
post Sep 24 2015, 09:53 PM

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QUOTE(onlinepaycheck @ Sep 24 2015, 08:10 PM)
Anyone knows if there's any in call recording free app?  Wondering if it's easier just to send email complaint and attach the audio recording as evidence.
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Android phone got.. U search something like call recording.. iOS phone don have..
mamamia
post Oct 4 2015, 07:31 PM

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QUOTE(fruitie @ Oct 4 2015, 03:03 PM)
Just called UOB again and this time I spoke to a CS who sounded more professional and knowledgeable than the one I spoke to on last Friday. She promised to escalate for me and will call me back in 3-4 working days. doh.gif

My points to them:
1) What nonsense is this? As if VOX card is a new card, it has been in the market for years already. Don't you guys have a fixed date that it will be posted?

2) Besides myself, there are others who spent few hundred ringgit via online using VOX but none of us has any cash rebate posted back to us. What's the point of holding a card that doesn't give us any return as promised?

3) Just give us the details when this will be posted to us. As simple as this. If you tell me it won't be shown in unbilled transactions but just on monthly statement, then fine just tell us. Now we have to check every single day via your Internet banking to see if it's posted. Do you think it's fair to us?

4) We don't owe you a single cent and payment is made on time but as bank you don't react based on what you should be doing. I can't be calling you every single month for this thing when it should be done automatically.

5) I called last Friday and requested your superior to call me back but still nothing so far, when should I expect this call?

6) I feel all these things are unfair to us as your customers. If I don't get any satisfactory answer, I will escalate this to BNM. I'm not threatening you but this is my right as your customer.

Now let's see.
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You should write in to their complaint department.

mamamia
post Dec 4 2015, 05:26 PM

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QUOTE(shiroikun @ Dec 4 2015, 03:24 PM)
UOB dining & groceries 5% cash rebate will be end 27th Dec 2015, any news they will extend this cashback? or else i will cancel my uob card which i think it's not useful to me
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Erm... Did I miss out this cash back? May I know what campaign that ongoing till 27 December ?
mamamia
post Dec 4 2015, 07:48 PM

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QUOTE(fruitie @ Dec 4 2015, 05:40 PM)
This is for UOB Preferred Plat and only RM 25k quota per month. smile.gif
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Ooo.., no wonder I dunno ... Haha... Thanks for ur clarification..
mamamia
post Jan 7 2016, 11:08 PM

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Got my pin enable UOB One card yesterday via normal post. Yet to activate
mamamia
post Jan 8 2016, 07:04 AM

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QUOTE(sms2u @ Jan 8 2016, 01:42 AM)
is the card no changed? how about any change in design or look and feel?

Pin already sent to u?
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Card no remain unchanged. With paywave now since my old card is very old card.. Look ok..

PIN u need to set up urself, they won't send to u based on the instruction mentioned in the letter.
mamamia
post Jan 8 2016, 12:57 PM

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QUOTE(ckuanglim @ Jan 8 2016, 08:31 AM)
Me too. But I will terminate my ONE card, which started using it since 2011. To avoid annual fee...
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My one card also since 2011. Last year they tell me they give me 3 years fee waiver when I call to ask the month b4 my anniversary. If u intend to use, just call to ask for waiver b4 cancel.
mamamia
post Jan 14 2016, 10:20 AM

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Weirdo.. Every year UOB will have cashback campaign b4 CNY.. This year it seem they cut cost
mamamia
post Jan 16 2016, 11:09 AM

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QUOTE(call me random @ Jan 16 2016, 10:20 AM)
eh i received ady.. the sms promo

but i look at the t&c

need to spend like rm1500 in paradigm in a month to enjoy the cashback. something like that.

but the amount is not likely for me to spend la so i just ignore the message biggrin.gif
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I received that last week. But not the one I waiting for.. Last time always like spend RM500 get back certain amount.. Not restricted to which mall.
mamamia
post Jan 16 2016, 02:15 PM

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QUOTE(victorywp @ Jan 16 2016, 12:54 PM)
yeah, i also waiting for that one. wait until neck also long already but still no news. i think no such campaign this year lor... sad.gif
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Ya.. I think they cut cost.. Coz it is less than 1 month to CNY.. Normally their campaign out 1 mth in advance of cny
mamamia
post Jan 16 2016, 05:51 PM

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QUOTE(O$P$ @ Jan 16 2016, 03:01 PM)
UOBMSIA (space) 16 digit card number .
Send to 66300

You shall receive a reply
ANother note - I think currently there is a promotion where you can get 5% cash back for overseas currency/online purchase.
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Wow.. Good news.. Can share tnc?
mamamia
post Jan 18 2016, 08:04 AM

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Waiting for tnc..
mamamia
post Jan 18 2016, 04:29 PM

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The maximum Cash Back to be awarded to each Cardmember is capped at RM200 throughout the Campaign Period.

So, this clause mean only not weekly basis.. let's ppl who in need to claim their maximum cashback, i can "play" later
mamamia
post Jan 18 2016, 04:54 PM

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QUOTE(fruitie @ Jan 18 2016, 04:48 PM)
I haven't. sad.gif
Wow, SMS blast already out. I still haven't received yet. sweat.gif
Should I take the risk to try it after work later? sweat.gif
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maybe u already registered and they list u out from the SMS blast... but, u can SMS to register urself.
mamamia
post Jan 18 2016, 05:04 PM

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QUOTE(Tigerr @ Jan 18 2016, 05:00 PM)
aiya....wrong jor tim....Minimum spend 600....I need to top up 100 more. sigh.....u turn to tesco to buy 2 carton tiger beer ll do.....

next month...spend another 600 + 600 again....1200 to get 200.....where got 20%....kena scam jor....
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it mentioned is cumulative spend, if u spend 500 + 500, already maximum lo... u got RM200 d.. can keep ur card d... coz maximum cashback per cardholder is RM200 in the whole campaign...

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