this form is already at post #1 too.

can email them back?

I was looking this as well, but too bad no email is available

Yes you may email to uobcustomerservice@uob.com.my.

For my case, CS said my Vox card is already set to RM1 because my One card already did so. According to her, it is per account and not per card.

so everyone now flocks to BHP petrol with uob cc?

Another CS told me no email is available, only fax & post.

My One card have been set to RM1, but still, need to submit another SMS Alert From again due to per card

How come different process here...

I visit BHP with UOB cc just to reload Touch N Go card. Otherwise, Petron + Wise card + Petron Miles card all the way

lol. i think all these banks should really catch up with technology. in this era, still wanna use fax and post. they should learn from maybank where most of the things can be done online/email.

Hmm..quite weird.

But honestly, Vox card is meant for online transactions where you will need to request for the TAC, so theoretically you won't receive any SMS transaction alert anymore, is it right? However if my memory doesn't fail me, I think there are some websites that don't require TAC and you can straight away proceed with the transactions, especially like those in fraud cases.

Sorry to disappoint you but I can only confirm whether Streamyx / Unifi bills are entitled for 5% rebate by 30th Sept. I got confused with One card

still consider okay. last time CS told me need to got to brand to do it. when i go to branch, they fax but HQ never receive.

Once I faxed, I called the CS to confirm with them if they do receive my fax.

I suspect she never fax it at all

Background story, when I informed that I want to set the SMS limit, she asked for my IC to be photocopied which I refused to do so. So she seemed annoyed and just handed the form to me to fill in and said, don't blame her if my request is not approved because no IC copy.

So after I filled the form and pass to her to fax, she went inside a room and then later said faxed dy. When I eventually did not receive any SMS, I emailed to BNM describing the event. I asked why need to give IC. I also add why need to go to branch for this (CS told me to do so).

HQ called to apologize and said actually no need go to branch and no IC is needed. Later the bank staff also contacted me to apologize. Nowadays when she sees me in the bank, avoid eye contact dy.

This post has been edited by Human Nature: Aug 20 2015, 01:39 PM

if only you use hlb and they only accept the sms alert form by branch submission, no email/no fax/no post...

lol. actually i'm not sure which is which but i posted the form to the hq and also send in to their customer service.

not sure which one actually worked but mine was set to rm1 after that

I'm wondering is the Preferred Platinum good?

And also, is it possible to disable the TAC request when I just to check unbilled transaction? It's kinda annoying when I just to check my transaction history.

No good at all. It's a useless card.

It is because it requires minimum RM300 spending on dining/grocery to entitle for 5% cashback?

Well, I just got to know there is another promotion for this. Max cash back is RM 40 only.
Besides, if you want to go to PPL, there is another ridiculous spending criteria.
"All you need to do is spend a minimum of RM500 per month in the past 3 months (for existing Cardmembers) or swipe a minimum RM500 within 60 days of card approval date for first time complimentary access (for new Cardmembers)."

My Vox collected last month also from a branch, no option to post to me. Then I straight away do internet banking with branch staff