You already spent RM 1k this month?

I'm talking to UOB CS now. I feel like giving her a tight slap. I asked her about the cash rebate posting date.

She told me I'm not eligible for any cash back because I didn't spend RM 1k. I said hello, RM 1k is the capped for 5% for RM 50 not that I need to spend RM 1k ok?

I said I'm very clear that I will need to spend each transaction RM 50 to be qualified. I asked her to check with her superior first before misinforming her customers. She puts me on hold now...

I'm back, she told me my rebate is just RM 0.87 and is below RM 5 and that's why I can't see the cash rebate. I can only see it when it reaches RM 5.00. Also, she calculated the cash rebate based on my statement, I said cash rebate is supposedly calculated based on calendar month.

I argued that I don't have any visibility to see if the cash rebate is calculated correctly or not. I don't bother if I get RM 0.10, RM 1.00 or RM 10.00, the point is I need to have a view on it.

Guys, if what she said is true, looks like the TM Online is not part of cash rebate.

All my other transactions also she pandai2 calculate and told me all under retail. I said excuse me, some are obvious online transactions.

Anyway, I requested her superior to call me and speak to me regarding this.

The problem is she said mine is all retail and none of them is online, so only 0.3%.
This CS like very pandai like that. I requested her superior to call me back, I will ensure the superior gets a hard lesson from me.
I'm also not happy about it, I told them they are lack of transparency.
She told me because I didn't get minimum RM 5.00 of cash back (from retail based on their TnC), I will not see it until it is accumulated up to RM 5.
If not, she said will be shown on next statement.
Anyway, I won't trust her words at all.

hmm I got my cash rebate, but it does not looks right to me. Only received rm16.08

its 0.3% of my amount spent. but 1k from it are online transactions   

Time to sleep... 5% of RM 1k is RM 50.

CS replied my email yesterday 6.37pm after my second email.

Do u hv the contact no of the agent?  I just received my cards today. I activated them and make a swipe on both each. Thereafter i whatsapp the agent and he said will deliver to me next week. Fingers crossed.

Did you get yours too?

Hey guy, i had been apply for this card more than 40days d, yet i had not receive any call/sms upon my request.  at the same date, i also apply PBB platinum and i already get the card already. Anyone can advise?

hebe87, darkterror15, lalaland.<, karcity, wan7075. Ladies and gentlemen, TNB bill paid via UOBPayOnline is entitled for 5% cash back.

Since TM bills paid via UOBPayOnline is also entitled, I think all bills paid via UOBPayOnline should be entitled. Try at your own risk.

Cannot cancel.

I also don't have. I really don't bother about the 0.3% which is supposedly posted in statement actually, not in unbilled transaction.

It follows calendar month and will be consolidated on the following month's 30th and posted within 7 days after 30th.

[attachmentid=5449836]

Did some testing this month regarding the petrol rebate, this time I spent RM342.93 and my rebate is only RM13.18. UOB only gave me rebate for spending up to RM300 only 

Yes, I will update here because I'm curious as well.

I didn't expect this actually.