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 Proton Prevé V23, Livin la vida loca

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ys_kong
post Jan 15 2016, 08:06 PM

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QUOTE(Stichy @ Jan 5 2016, 04:02 PM)
I got the same problem driving on uneven road will got some weird sound coming from rear, but not sure what is the problem, any1 else face the same problem?
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My preve is 10 mths old, 2 mths ago, I also heard 'tak' sound when I press the brake hard, and after that same 'tak sound when I press the accelerate pedal. The same 'tak' sound come when I hit road bump, and also turn my steering to left or right until the end while parking... it is really annoying...

at 1st, I sent it to sc and I believe ntg had done, no improvement at all, I complaint and sent for 2nd time and my car was in sc for 3 days, and SAME, NTG SEEMS TO HAD DONE. they told me they will order a part, to be changed in front absorber, exactly 1 week had passed and i'm still waiting the part to arrive......
ys_kong
post Jan 17 2016, 05:52 PM

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QUOTE(Stichy @ Jan 15 2016, 10:48 PM)
:( For my case is coming from behind, if want to claim parts or let them to fix need to do it on weekdays, weekend sc only do normaly service, tmr i going for 30k service, and i face 1 problem recently which is hard to start car. Morning start ok, only face the problem when after stop the car for a while then start again will face this problem
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yes. 1st i also heard the sound was from rear wheels/shock absorber, but was told by foreman it was cause by front wheel. i also noticed tht the sound came when my front wheel hit road bump...

u try to sit at rear seat and try to hear where the sound is actually coming from...

yeah, sometime my car fail to start as well... but it didnt happen frequently so i jz ignore it for now...
ys_kong
post Feb 1 2016, 11:34 AM

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This car is way much more problems that I had expected...

Today I send my car to sc to repair the ‘tek tek’ sound on the shock absorber for the 3 times, they will change a part and hopefully this very annoying sound can be solved. The sound came whenever I press the break, and start to accelerate, turn the steering wheel to left or right while parking, or hit the road bumps… tik tak tik tak sounds everywhere.. like an old car.. in fact my car is just 11 mths old…

Besides that, sounds also coming from rear seats, front panel plastics, cushions… before I buy the car, my friend told me preve is ‘solid’.. for those that think of buying this car.. u better have good patience..

ys_kong
post Feb 1 2016, 01:26 PM

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QUOTE(SportyHandling @ Feb 1 2016, 11:48 AM)
Oh yeah. The older the car gets, the more sound that is popping up here and there inside the car. In summary the NVH of the car is deteriorating with every year. Currently the driver's seat is producing the "old mattress" squeaking spring sound everytime the body rubs against the back seat. I have had the seat changed 2 times and everytime the sound came back. In my next appointment I will lodge this complaint to have the seat changed for the final 3rd time, as this would likely be the last time they can entertain a seat replacement under the 3-year warranty as my car will turn 3 years old this coming August.

I am sorry to hear about the problems in your car when it is less than 1 year old. It is unavoidable that "tak tak" or "tik tik" sound comes popping up in any car with age due to wear and tear, not only the Proton. But the frequency of the sound that is coming up in the car is more prominent, given it is a Proton car.
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Ironically, my friend’s proton saga is much more solid built then my preve…
ys_kong
post Feb 1 2016, 03:17 PM

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QUOTE(SportyHandling @ Feb 1 2016, 01:48 PM)
Actually the Preve Turbo is a solid car in terms of safety and performance. A stable and solid car when it is on the highway. It is only when it comes to quality in the parts and fittings (selection of materials), QAQC fittings and refinement of the car in terms of vibration and harshness, it is way down when compared to the imported Japanese and continental models. But then, for the price of less than RM70k, that is sort of expected for a car at this price range.

I thought the Proton Saga is worse than the Preve. The last time I was at a service centre, a Saga owner was there to complain on the quality of the door handles where it breaks easily. It appears that this is a common problem of the Saga/BLM.
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Ya maybe.. on the highway preve is solid, but when u belok here belok there on a small and bumpy roads, fuyoh.. ‘ki li ko lok ki li ko lok’ sounds all the way…

Imported cars are more expensive then proton are because of higher tax, comparing the specs of the lower range vios/city, actually there are similar to saga only… but their quality are far more better… don’t say I only like to complaint about proton, our national car… I gave them a chance by purchased a preve, and this is what they give me…

ys_kong
post Feb 1 2016, 05:17 PM

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QUOTE(ys_kong @ Feb 1 2016, 11:34 AM)
This car is way much more problems that I had expected...

Today I send my car to sc to repair the ‘tek tek’ sound on the shock absorber for the 3 times, they will change a part and hopefully this very annoying sound can be solved. The sound came whenever I press the break,  and start to accelerate, turn the steering wheel to left or right while parking, or hit the road bumps… tik tak tik tak sounds everywhere.. like an old car.. in fact my car is just 11 mths old…

Besides that, sounds also coming from rear seats, front panel plastics, cushions… before I buy the car, my friend told me preve is ‘solid’.. for those that think of buying this car.. u better have good patience..
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As expected, sc ppl called me and told me they still cant solve the shock absorber sound… this is my 3rd time send my car to sc for this problems.

1st time, they done nothing
2nd time, they checked for 3 days and told me a part need to change
3rd time, part changed but problem remain… asked me to go after cny… I asked them to check carefully and tell me what are u going to do after cny and not after cny u all jz re-check everything and the process go round and round and never ending…

Car problem is one problem, and add with attitude of the sc ppl towards the problem… and this is what I get, total frustration!

ys_kong
post Feb 2 2016, 12:50 AM

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QUOTE(SportyHandling @ Feb 1 2016, 08:28 PM)
Which SC you have gone to? You may give COSE a try, just along KESAS highway at Shah Alam. I believe this is Proton's biggest service centre which may resolve the problem of your car.

From the lesson of the gearbox replacement of my car, you will have the problem resolved in the end, but for a price - you may need to bring your car to the service centre many times. Perhaps as you have mentioned, due to incompetence, attitude, or some other reasons. I have visited the service centre not less than 7 times when the gearbox of my car was replaced with a new one (the new gearbox also gave problems and I had visited the service centre many times to have it fixed). Hence I can understand the frustration.

I hope you will eventually have the problem fixed. I have not encountered any problem with the shock absorbers on my car so far (touch wood).
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wow, u r a very calm person, 7 times for the 1st problem and many times again... i guess it had reached more than 10 times for just 1 problem. .

im staying in johor bahru, so shah alam is way too far for me. btw, thanks for the advise and ya, hopefully eventually the problem can be solved...

This post has been edited by ys_kong: Feb 2 2016, 12:50 AM

 

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