Anyone try to claim warranty for US set in Malaysia before? Is it as straight forward as claiming warranty for Malaysia set?
Official Microsoft Surface Thread V4
Official Microsoft Surface Thread V4
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Mar 19 2020, 01:05 PM
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#1
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
Anyone try to claim warranty for US set in Malaysia before? Is it as straight forward as claiming warranty for Malaysia set?
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Apr 12 2020, 09:40 AM
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#2
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(placyvio @ Apr 12 2020, 07:18 AM) Guys.. I did not experienced the same issue. Regarding rollback/factory reset, you can refer this linkI am on Surface Pro 3.. After recent update to Windows 10 version 1909, I can't change brightness of the screen. Also, the power button click, cannot sleep anymore. Before update, all OK. So, do you guys experience the same with the recent update? Also, how to clean install or rollback install the Windows 10? Thank you. Stay safe with Covid-19 guys.. Windows 10 Recovery Options |
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Apr 12 2020, 09:44 AM
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#3
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(auky @ Apr 10 2020, 02:48 PM) Hello, I have a Surface Pro 4 and the battery will not charge anymore. Any one knows how to swap the battery please PM me. I don't think the battery can be replace/ can be replace easily. The screen might crack when they want to take out the battery.Thanks. You can try to contact Microsoft to get a refurbish unit with a cost and do update us if you choose this way. Thanks. |
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Apr 14 2020, 09:17 AM
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#4
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
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Apr 15 2020, 09:01 AM
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#5
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(placyvio @ Apr 14 2020, 10:30 PM) If that case, can you adjust the brightness of the screen? I can adjust the screen brightness and put to sleep with power button without any issue. I don't understand what you mean by screenshot the brightnessCan you sleep the SP3 by clicking the power button? I mean, can you screen shot the brightness? I also heard that some got problem on type cover after update the 1909.. |
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May 7 2020, 10:14 AM
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#6
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(matyrze @ May 5 2020, 11:52 AM) Hi all, got a 15" Surface Book 2, cannot be charged due to 'loose' charger connector to the port. It will charge if I apply pressure on the connector with finger. This evening will try to buy alcohol for cleaning the port. Hopefully that will solve the problem. I don't think is repairable. Your next choice of charging port is the USB-C port, but you need to buy a very high output USB PD charger.I am afraid of worst case scenario however. Already called microsoft that if the port is confirmed defective, no way to repair/replace the charging port. Only ridiculous option offered is to pay RM2700, I will get new Surface unit. Sigh..anyone can share where it is possible to repair? Surface book 2 alternative USB C charger |
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May 11 2020, 10:12 AM
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#7
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
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Jul 7 2020, 02:15 PM
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#8
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(tommy210 @ Jul 7 2020, 02:04 PM) Update on the DIY adventure, got the battery for around 180 MYR. Tried replacing it, ended up breaking the screen Is good to know that you managed to fixed your Surface. May I know from where you source your spare parts? |
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Aug 3 2020, 09:40 AM
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#9
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
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Aug 28 2020, 10:08 AM
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#10
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(NatalieRath @ Aug 27 2020, 10:04 PM) Guys I need help. My surface book 3 - 15 inch which i bought less than half a month ago died. I sent it to Microsoft. They sent me a NVIDIA Quadro RTX 3000 instead of 1660ti. Saw your post in Reddit What do I do? As many people has replied you in Reddit, Microsoft usually will upgrade your replacement if they don't have the similar spec on hand. Unless you really don't like the upgrade (usually people will be happy about it), I believe you can contact Microsoft again and insist you want the same model. They will try their best to fulfill your wish. Have a nice day NatalieRath liked this post
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Aug 29 2020, 09:15 PM
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#11
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
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Aug 30 2020, 09:31 AM
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#12
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(Learjet35 @ Aug 29 2020, 09:17 PM) As rhodry said, Edge chromium do feel fast, use less RAM, better battery life for portable devices, and smooth touch screen experience. I think you should give it a try 😉 |
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Aug 30 2020, 02:21 PM
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#13
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
If not mistaken is included in Windows 10 version 2004. Can check the windows version and Edge version to confirm
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Nov 5 2020, 05:15 PM
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#14
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(barca96 @ Nov 5 2020, 01:29 AM) Hi, Specification wise Surface Pro 6/7/Book 2 is better than MBP 13" 2017. Battery life for Surface Pro 6/7/Book 2 should be able to last at least 6 hours for medium workload, do take note that Surface Book 2 tablet without keyboard can only last about 2 hours.I am currently using MBP13 2017 since 2018. Long story short, I hate working with Mac OS. Love the build quality and speed as it has never lagged since day 1 but I find that the workflow is much slower. I can live with that but not when I spend a lot of time sorting hundreds of photos. Want to change back to Windows. Would love to have something like Surface Pro or Surface Book as it can be small like a tablet. Love the design of HP Spectre 360 but I am a bit skeptical about the hinge hence I am leaning towards Surface Pro 6/7 or Surface Book 2. Is SP sufficient or should I get Book 2? Thanks Battery for Surface Pro and Book is very hard to be replaced, fee for out of warranty replacement from Microsoft is quite expensive. This post has been edited by Foo Mun: Nov 5 2020, 05:19 PM |
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Nov 9 2020, 09:37 PM
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#15
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(barca96 @ Nov 9 2020, 08:13 PM) I watch football matches and Astro through my laptop (Macbook Pro) to my tv. I connect using a HDMI cable to my usb type C hub. You need a mini DisplayPort to HDMI cable/converter, you should not use USB 3.0 for video display although you can do it with proper adapter (DisplayLink)Can Surface Pro 6 which comes with USB3.0 do the same or will the quality of the picture on my tv be less from what's on my laptop? barca96 liked this post
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Nov 10 2020, 11:18 AM
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#16
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(barca96 @ Nov 10 2020, 09:07 AM) It should be the same unless your TV is a 8k resolution TV barca96 liked this post
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Nov 13 2020, 10:47 AM
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#17
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(russell612 @ Nov 12 2020, 09:42 PM) Anything regarding to Surface Extended Warranty in Malaysia? I'm planning on buying a surface device but I am unsure of how long it will last so will want the extended warranty Microsoft extended warranty (Microsoft Complete) is not available in Malaysia. Other retailer might have extended warranty like Harvey Norman, Senheng... |
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Nov 14 2020, 09:17 AM
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#18
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Junior Member
137 posts Joined: Sep 2010 From: Bahau / Sunway |
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Nov 18 2020, 03:50 PM
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#19
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(barca96 @ Nov 18 2020, 03:41 PM) Hi how do you guys "rename" file name using a shortcut? If you are using Surface Type Cover, the F2 button is just above number 2. You can toggle Fn button to enable F1 to F12 permanently or press and hold Fn button while pressing other Fnumber key.On normal Windows keyboars there are F keys. I need to rename hundreds of photos for each job for my work. Usually it works fast as I just press Alt + F2 if I am not mistaken but there are no F keys on Windows so I will need to click and select rename from the pop up box. I bought SP for this reason, to make my workflow faster back to how it was with my Windows laptop but now it doesn't have this function. To rename a file, just select the file and press F2 (if Fn is toggle) or Fn+F2 (if Fn is not toggle) barca96 liked this post
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Nov 19 2020, 06:01 PM
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#20
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137 posts Joined: Sep 2010 From: Bahau / Sunway |
QUOTE(barca96 @ Nov 19 2020, 05:46 PM) The F1 to F12 keys are same row with Esc key, the word is very small but still can read it.The Fn key is just in between Ctrl and Windows key. The light on Fn key is an indication whether Fn key is toggle ON/OFF same like Caps Lock key. barca96 liked this post
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