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 Official Microsoft Surface Thread V4

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Foo Mun
post Mar 19 2020, 01:05 PM

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Anyone try to claim warranty for US set in Malaysia before? Is it as straight forward as claiming warranty for Malaysia set?
Foo Mun
post Apr 12 2020, 09:40 AM

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QUOTE(placyvio @ Apr 12 2020, 07:18 AM)
Guys..

I am on Surface Pro 3.. After recent update to Windows 10 version 1909, I can't change brightness of the screen. Also, the power button click, cannot sleep anymore. Before update, all OK.

So, do you guys experience the same with the recent update? Also, how to clean install or rollback install the Windows 10?

Thank you.

Stay safe with Covid-19 guys..
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I did not experienced the same issue. Regarding rollback/factory reset, you can refer this link

Windows 10 Recovery Options

Foo Mun
post Apr 12 2020, 09:44 AM

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QUOTE(auky @ Apr 10 2020, 02:48 PM)
Hello, I have a Surface Pro 4 and the battery will not charge anymore. Any one knows how to swap the battery please PM me.
Thanks.
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I don't think the battery can be replace/ can be replace easily. The screen might crack when they want to take out the battery.

You can try to contact Microsoft to get a refurbish unit with a cost and do update us if you choose this way. Thanks.
Foo Mun
post Apr 14 2020, 09:17 AM

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QUOTE(placyvio @ Apr 14 2020, 06:26 AM)
So you are now using Surface Pro 3? Having update to the latest with no issue?
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Yes, using Surface Pro 3 with 1909 without any problem since few months back. Recently my type cover not functioning, not sure got any issue with update or not.
Foo Mun
post Apr 15 2020, 09:01 AM

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QUOTE(placyvio @ Apr 14 2020, 10:30 PM)
If that case, can you adjust the brightness of the screen?
Can you sleep the SP3 by clicking the power button? I mean, can you screen shot the brightness?

I also heard that some got problem on type cover after update the 1909..
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I can adjust the screen brightness and put to sleep with power button without any issue. I don't understand what you mean by screenshot the brightness
Foo Mun
post May 7 2020, 10:14 AM

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QUOTE(matyrze @ May 5 2020, 11:52 AM)
Hi all, got a 15" Surface Book 2, cannot be charged due to 'loose' charger connector to the port. It will charge if I apply pressure on the connector with finger. This evening will try to buy alcohol for cleaning the port. Hopefully that will solve the problem.

I am afraid of worst case scenario however. Already called microsoft that if the port is confirmed defective, no way to repair/replace the charging port. Only ridiculous option offered is to pay RM2700, I will get new Surface unit.

Sigh..anyone can share where it is possible to repair?
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I don't think is repairable. Your next choice of charging port is the USB-C port, but you need to buy a very high output USB PD charger.

Surface book 2 alternative USB C charger
Foo Mun
post May 11 2020, 10:12 AM

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QUOTE(matyrze @ May 7 2020, 01:55 PM)
Thank you for the suggestion, appreciate it smile.gif

Bought new replacement charger, let's see it works. If not, will follow your suggestion.
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How is your new charger?
Foo Mun
post Jul 7 2020, 02:15 PM

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QUOTE(tommy210 @ Jul 7 2020, 02:04 PM)
Update on the DIY adventure, got the battery for around 180 MYR. Tried replacing it, ended up breaking the screen doh.gif, the screen didn't crack but there was artifacts on the display after re-assembled back. Either I still wasn't careful enough or the heat gun was too hot and damaged the screen. Here I thought I did it without breaking the screen since there's no visible crack whatsoever haha. Acquired a replacement screen for 380 MYR. Total repair cost 560 MYR, still way cheaper than getting 3rd party to repair it. I consider this a success and a good hands-on experience!  biggrin.gif
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Is good to know that you managed to fixed your Surface. May I know from where you source your spare parts?
Foo Mun
post Aug 3 2020, 09:40 AM

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QUOTE(@skyhawk@ @ Aug 3 2020, 08:06 AM)
Im planning to buy second hand surface pro 7. How i can check the unit is US set or local set? seller said dunno.. 😅

any other think i should check during cod?
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If no more warranty from Microsoft, why you need to care about it is US set or local set?
Foo Mun
post Aug 28 2020, 10:08 AM

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QUOTE(NatalieRath @ Aug 27 2020, 10:04 PM)
Guys I need help. My surface book 3 - 15 inch which i bought less than half a month ago died. I sent it to Microsoft. They sent me a NVIDIA Quadro RTX 3000 instead of 1660ti.

What do I do?
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Saw your post in Reddit tongue.gif
As many people has replied you in Reddit, Microsoft usually will upgrade your replacement if they don't have the similar spec on hand. Unless you really don't like the upgrade (usually people will be happy about it), I believe you can contact Microsoft again and insist you want the same model. They will try their best to fulfill your wish.

Have a nice day biggrin.gif
Foo Mun
post Aug 29 2020, 09:15 PM

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QUOTE(Learjet35 @ Aug 29 2020, 08:35 PM)
Hi guys,

Current update have Microsoft edge to replace the IE?
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Windows 10 version 2004 have Microsoft Edge chromium replace old Edge. IE still in Start->Windows Accessories->Internet Explorer
Foo Mun
post Aug 30 2020, 09:31 AM

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QUOTE(Learjet35 @ Aug 29 2020, 09:17 PM)
Significant performance after u use the Microsoft edge chromium? Have u move from chrome ? 🤔
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As rhodry said, Edge chromium do feel fast, use less RAM, better battery life for portable devices, and smooth touch screen experience.
I think you should give it a try 😉
Foo Mun
post Aug 30 2020, 02:21 PM

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If not mistaken is included in Windows 10 version 2004. Can check the windows version and Edge version to confirm
Foo Mun
post Nov 5 2020, 05:15 PM

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QUOTE(barca96 @ Nov 5 2020, 01:29 AM)
Hi,

I am currently using MBP13 2017 since 2018. Long story short, I hate working with Mac OS. Love the build quality and speed as it has never lagged since day 1 but I find that the workflow is much slower. I can live with that but not when I spend a lot of time sorting hundreds of photos.

Want to change back to Windows. Would love to have something like Surface Pro or Surface Book as it can be small like a tablet.

Love the design of HP Spectre 360 but I am a bit skeptical about the hinge hence I am leaning towards Surface Pro 6/7 or Surface Book 2. Is SP sufficient or should I get Book 2?

Thanks
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Specification wise Surface Pro 6/7/Book 2 is better than MBP 13" 2017. Battery life for Surface Pro 6/7/Book 2 should be able to last at least 6 hours for medium workload, do take note that Surface Book 2 tablet without keyboard can only last about 2 hours.

Battery for Surface Pro and Book is very hard to be replaced, fee for out of warranty replacement from Microsoft is quite expensive.

This post has been edited by Foo Mun: Nov 5 2020, 05:19 PM
Foo Mun
post Nov 9 2020, 09:37 PM

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QUOTE(barca96 @ Nov 9 2020, 08:13 PM)
I watch football matches and Astro through my laptop (Macbook Pro) to my tv. I connect using a HDMI cable to my usb type C hub.

Can Surface Pro 6 which comes with USB3.0 do the same or will the quality of the picture on my tv be less from what's on my laptop?
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You need a mini DisplayPort to HDMI cable/converter, you should not use USB 3.0 for video display although you can do it with proper adapter (DisplayLink)
Foo Mun
post Nov 10 2020, 11:18 AM

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QUOTE(barca96 @ Nov 10 2020, 09:07 AM)
Thanks. But will the quality be the same on my tv?
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It should be the same unless your TV is a 8k resolution TV
Foo Mun
post Nov 13 2020, 10:47 AM

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QUOTE(russell612 @ Nov 12 2020, 09:42 PM)
Anything regarding to Surface Extended Warranty in Malaysia? I'm planning on buying a surface device but I am unsure of how long it will last so will want the extended warranty
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Microsoft extended warranty (Microsoft Complete) is not available in Malaysia. Other retailer might have extended warranty like Harvey Norman, Senheng...
Foo Mun
post Nov 14 2020, 09:17 AM

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QUOTE(russell612 @ Nov 14 2020, 12:53 AM)
Will buy from All IT for their student promo, anything there?
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You can contact All IT directly for this matter
Foo Mun
post Nov 18 2020, 03:50 PM

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QUOTE(barca96 @ Nov 18 2020, 03:41 PM)
Hi how do you guys "rename" file name using a shortcut?
On normal Windows keyboars there are F keys.

I need to rename hundreds of photos for each job for my work.
Usually it works fast as I just press Alt + F2 if I am not mistaken but there are no F keys on Windows so I will need to click and select rename from the pop up box.

I bought SP for this reason, to make my workflow faster back to how it was with my Windows laptop but now it doesn't have this function.
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If you are using Surface Type Cover, the F2 button is just above number 2. You can toggle Fn button to enable F1 to F12 permanently or press and hold Fn button while pressing other Fnumber key.

To rename a file, just select the file and press F2 (if Fn is toggle) or Fn+F2 (if Fn is not toggle)
Foo Mun
post Nov 19 2020, 06:01 PM

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QUOTE(barca96 @ Nov 19 2020, 05:46 PM)
Thanks but I dont have F keys on my type cover
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The F1 to F12 keys are same row with Esc key, the word is very small but still can read it.
The Fn key is just in between Ctrl and Windows key. The light on Fn key is an indication whether Fn key is toggle ON/OFF same like Caps Lock key.

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