QUOTE(Rusty Nail @ Dec 11 2017, 03:23 PM)
May I know what software?
I'll try on my end and see how it goes
It is my company's software which requires to access the camera to detect my face for security login.
Treat it as normal app. When I login to the app with my name and password, the next step is, it looks for video source to access the camera and snap the photo.
When the video source windows prompts up, I choose Camera Front or Rear but the light is not on. So the camera is not accessible and thus I failed to login.
I contacted the Microsoft Live Help and they are useless. They told me Surface Pro4 was designed for windows store products and only their products can use to access the camera.
WTF.. I paid it and you do not allow me to use the camera for non-windows store app?
This post has been edited by jack2: Dec 11 2017, 04:06 PM