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 Official Microsoft Surface Thread V4

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wilsonsin
post Apr 24 2019, 03:11 PM

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need some opinion.


surface book lowest spec rm5k+
8gb 128gb ssd
but i5 7th gen

2 years old tech with this price worth?
can get a yoga book or other brand with high spec..

i like surface design and portability.
please advise
nitehawk
post Apr 24 2019, 03:40 PM

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my surface 3 gives out loud (sound like gas escape) sound since yesterday, how can I stop it?
edministrator
post May 3 2019, 12:55 PM

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any info on new surface go promo like the ones from Harvey Norman in March?
jack2
post May 3 2019, 03:02 PM

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My surface screen got one yellow line on left side there.. quite big...can claim ma

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hyperyouth_firepower
post May 3 2019, 04:57 PM

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hey folks. I have an old Microsoft Surface Pro 2. I just wanna know, where can I send it in peninsular (i'm in Sabah actually) for repairs?


edministrator
post May 3 2019, 05:55 PM

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QUOTE(hyperyouth_firepower @ May 3 2019, 04:57 PM)
hey folks. I have an old Microsoft Surface Pro 2. I just wanna know, where can I send it in peninsular (i'm in Sabah actually) for repairs?
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Sorry to bear the bad news, but the product is not serviceable.
hyperyouth_firepower
post May 4 2019, 11:28 AM

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QUOTE(edministrator @ May 3 2019, 06:55 PM)
Sorry to bear the bad news, but the product is not serviceable.
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Yikes. I guess I have to buy the surface pro power cover if available then.
zaoldyeck
post May 4 2019, 04:24 PM

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QUOTE(edministrator @ May 3 2019, 12:55 PM)
any info on new surface go promo like the ones from Harvey Norman in March?
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I saw Gloo got opening promo at lowyat for surface go RM22xx with signature cover. Go to their fb page
edministrator
post May 4 2019, 09:07 PM

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QUOTE(zaoldyeck @ May 4 2019, 04:24 PM)
I saw Gloo got opening promo at lowyat for surface go RM22xx with signature cover. Go to their fb page
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too bad the 22xx price is for 64gb/4gb model cry.gif

harvey norman's was 128gb/8gb version
edministrator
post May 10 2019, 05:39 PM

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Hi guys, not sure if you guys aware of this kind of USB type C accessories for your Surface? brows.gif

Surface Type C Power Cable + Power Adapter

I m letting these go, so do PM me if interested!

This post has been edited by edministrator: May 10 2019, 05:39 PM
jack2
post May 13 2019, 12:54 PM

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oh my god. My surface pro 4 unit becomes like this and the screen is bengkak

user posted image

It is out of warranty. And I created the repair order.. it seems need to pay RM2000 over...

I guess it is too hot inside and the screen was distort. (Screen is hot)

If paying RM2000, they give the same model? Worth?

This post has been edited by jack2: May 13 2019, 02:12 PM
jack2
post May 13 2019, 01:56 PM

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QUOTE(minghao6323 @ Mar 24 2019, 02:26 PM)
few months ago, my surface pro 4 starts flickering, and then recently i found that the battery start expanding, i found lot of people have the same issue on internet. anyone of you having the same problem? mine already out of warranty...

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Did you pay the RM2120 service fee to get the replacement?

QUOTE(psyeo @ Apr 1 2019, 11:33 AM)
Just sent my replacement Surface Pro 4 for another warranty replacement after 3 months of usage, as the screen begins to flicker again...hopefully will received a better refurbished unit this time that will be able to last longer, don't think they're able to solve the flicker problem, it is just a matter of time. The support staff says it is rare for replacement unit to show the same symptoms  yawn.gif
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user posted image


You see mine.. like this..

What is the warranty period for replacement unit?

This post has been edited by jack2: May 13 2019, 02:40 PM
hyperyouth_firepower
post May 14 2019, 11:21 PM

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folks, can i kindly ask, if anyone has used a surface pro power cover?

I'm using one, but it doesn't work. I'm not sure if its firmware, or connector, or anything.


You see, the capslock has this small light. it works, when you press it. Keyboard works, but the power in the power cover doesn't.


My surface pro will have Battery 1: 99% and not charging, battery 2: 0% and not charging.

So i'm thinking that there must be a problem somewhere. In the device manager, the keyboard is recognized as surface touch device, but that's it. In the battery corner, it says
-adapter
-microsoft surface battery (i assume this is the surface pro battery)
-microsoft surface battery (another that repeats, but it goes away if i detach the power cover)


so, what could it be? is it the connection? I noticed that there are extra connectors, so i'm not sure if that may be the cause of it.


I pressed the cover a bit here and there, at one point it did point to 98% and not charging (at the battery) but it makes the keyboard unusable, and after 5 seconds or so the battery goes to 0%, but I can use the keyboard again.


Please help me?
jack2
post May 17 2019, 06:10 PM

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I am so glad that my surface pro 4 i5 256 has just been replaced with a new refurnished one by microsoft althought my warranty has lapsed.....


kimpok
post May 20 2019, 04:27 PM

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QUOTE(jack2 @ May 17 2019, 06:10 PM)
I am so glad that my surface pro 4 i5 256 has just been replaced with a new refurnished one by microsoft althought my warranty has lapsed.....
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Tell me how. My screen starts flickering after 1 hour of usage.
jack2
post May 20 2019, 04:34 PM

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QUOTE(kimpok @ May 20 2019, 04:27 PM)
Tell me how. My screen starts flickering after 1 hour of usage.
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Out of warranty? Mine is battery swallow.
7cantona
post May 21 2019, 07:35 PM

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surface seem to have a lot of problem blink.gif shocking.gif shakehead.gif
serez
post May 28 2019, 10:50 AM

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i noticed that my bluetooth adapter works well for now.. previously always had problems with it (lost connection to bluetooth mouse, keyboard, etc) and hardware crashed. probably because of recent update that might fixed it.
tippman
post Jun 5 2019, 03:21 PM

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anyone has any experience that the windows was stuck in updating screening. any solution?

SteadyPana
post Jun 8 2019, 11:02 PM

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QUOTE(tippman @ Jun 5 2019, 03:21 PM)
anyone has any experience that the windows was stuck in updating screening. any solution?
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Force shutdown via long press of power button.


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