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OS Your PC ran into a problem and needs to restart, Multiple PC problems

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TSPugsies
post Jul 28 2015, 05:11 PM, updated 9y ago

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Hey all you lovely people on the Low Yat Forums i have a few issues that i've not found the solution to.

So i recently installed windows 8.1 pro and i ran into a few problems.

1. Each time i start my pc up theres a blue rectangle bar stretching from the left of my screen to the right saying: "Your Pc ran into a problem. This problem caused your pc to restart. You can send info to Microsoft about what went wrong to help us improve Windows."

2. When i shut down theres always this program thats preventing windows from shutting down and theres no name just the standard program icon.

3. Skype crashes my Display Driver (AMD Radeon R7 200 series Sapphire) everytime skype starts it says "display driver has stopped responding and has fully recovered". It happens when the app starts and when i get a call from someone. And everytime i restart skype my pc crashes and it has the error message "Your Pc ran into a problem. This problem caused your pc to restart. You can send info to Microsoft about what went wrong to help us improve Windows."

My PC specs:
Intel® Core™ 15-4440 CPU @ 3.10GHz
8.00 GB ram (7.89 GB usable)
64-bit operating System, x64-Based processor
SAPPHIRE AMD Radeon R7 260X Graphics card.

I hope someone out there can help me with these problems smile.gif

Also i prefer not to reformat my pc cause this is a new hard disk and i've installed alot of things already :/
And I've tried sfc / scannow on CMD but it didnt detect anything...

kentchow75
post Jul 28 2015, 05:13 PM

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Sounds like a virus issue, how about print screen your active process during startup for investigation
edi78
post Jul 28 2015, 05:15 PM

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no problem on me coz i'm using ORIGINAL WINDOWS.. tongue.gif
xperiaDROID
post Jul 28 2015, 05:21 PM

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Are you using a genuine Windows?
TSPugsies
post Jul 28 2015, 06:08 PM

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QUOTE(xperiaDROID @ Jul 28 2015, 05:21 PM)
Are you using a genuine Windows?
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No tongue.gif
CuteSniper22
post Jul 28 2015, 06:08 PM

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1.All of your pc drivers are the latest?

2.Besides, can you try the following command in CMD by sequence

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /CheckHealth
TSPugsies
post Jul 28 2015, 06:12 PM

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QUOTE(kentchow75 @ Jul 28 2015, 05:13 PM)
Sounds like a virus issue,  how about print screen your active process during startup for investigation
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TSPugsies
post Jul 28 2015, 08:09 PM

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QUOTE(CuteSniper22 @ Jul 28 2015, 06:08 PM)
1.All of your pc drivers are the latest?

2.Besides, can you try the following command in CMD by sequence

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Dism /Online /Cleanup-Image /CheckHealth
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1.Yes all the latest drivers.

2. check picture :>






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horns
post Jul 28 2015, 09:23 PM

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it looks like a amd driver issue. try grab the latest stable driver for your gpu, then use ddu (http://www.wagnardmobile.com/DDU/) to uninstall the driver (choose remove and reboot), then reinstall gpu driver.
netmatrix
post Jul 28 2015, 10:16 PM

The machine... it sees everything.
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QUOTE(Pugsies @ Jul 28 2015, 06:08 PM)
No tongue.gif
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Geezzz...... u r using jack sparrow windows, sendiri makan sendiri lor. laugh.gif
CuteSniper22
post Jul 29 2015, 12:38 PM

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May be u can try what horns mentioned, try to uninstall the driver using ddu. Install the amd driver through windows update> optional update, not the driver officially from amd website.

This update is certified by microsoft and should be the most stable driver.

This post has been edited by CuteSniper22: Jul 29 2015, 12:39 PM
TSPugsies
post Jul 29 2015, 07:59 PM

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QUOTE(netmatrix @ Jul 28 2015, 10:16 PM)
Geezzz...... u r using jack sparrow windows, sendiri makan sendiri lor.  laugh.gif
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Can you teach me stgep by step hahaha idk how to do what you just did and i dont want to make things worse sad.gif
TSPugsies
post Jul 29 2015, 08:04 PM

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QUOTE(horns @ Jul 28 2015, 09:23 PM)
it looks like a amd driver issue. try grab the latest stable driver for your gpu, then use ddu (http://www.wagnardmobile.com/DDU/) to uninstall the driver (choose remove and reboot), then reinstall gpu driver.
*
Can you teach me stgep by step hahaha idk how to do what you just did and i dont want to make things worse sad.gif
TSPugsies
post Jul 29 2015, 08:13 PM

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QUOTE(CuteSniper22 @ Jul 29 2015, 12:38 PM)
May be u can try what horns mentioned, try to uninstall the driver using ddu. Install the amd driver through windows update> optional update, not the driver officially from amd website.

This update is certified by microsoft and should be the most stable driver.
*
that website is not working for me wtf :/ Also mind teaching me step by step i dont wanna mess this up hahaha

 

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