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 Maxis One Plan 5GB, Special Plan

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Maxis
post Aug 21 2015, 08:08 PM

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QUOTE(hellfried @ Aug 21 2015, 04:45 PM)
i bought an iPhone 6 with a 24 month contract (ivalue 2) last November. Can i now upgrade to maxis one plan 158?
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Hi hellfried,

If you are bind in contract tenure, it is not highly recommend to make any changes as it will trigger the contract penalty.

Thank you
Maxis
post Aug 22 2015, 11:02 AM

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QUOTE(hellfried @ Aug 22 2015, 06:15 AM)
Below is my twitter conversation with @maxislistens.[attachmentid=4798513]
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Hi hellfried,

At this channel, we do not have your account details hence we unable to provide the exact advise as stated in our Twitter channel. You may make the rateplan change via Twitter channel. Apologize if any inconvenience.

Thank you
Maxis
post Aug 22 2015, 11:56 AM

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QUOTE(hellfried @ Aug 22 2015, 11:29 AM)
so at the end of the day can i make the change without penalty fee or not? why can't i get a straight answer from maxis?
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Maxis
post Aug 24 2015, 04:02 PM

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QUOTE(hellfried @ Aug 24 2015, 11:53 AM)
on the website the maxis one plan includes free premium spotify and no data deduction from streaming music via spotify. there is also mention of 'unlimited social chat'. does this also mean that there is no data deduction from using these social chat apps?
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Hi,

In regards to your enquiry, please take note all data usages such as normal browsing or accessing social chat apps, the allocated data will be deducted. But once you have reached the quota allocated, you may still access to the sites but the speed will throttle down. You may refer to the T&C's for more information on all your questions.

http://www.maxis.com.my/en/personal/plans/...s/maxisone.html

We hope the above clarifies. thumbup.gif

Thank you.


Maxis
post Aug 25 2015, 03:46 PM

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QUOTE(deepan84 @ Aug 25 2015, 02:38 PM)
yes i would like to know as well. I subscribed to iValue2 (24mths) in January'15 when i purchased the iPhone 6plus. But I'm interested to change my plan to Maxis One 5GB. Would i incur a penalty even though I'm interested in a more expensive plan?

Maxis gets more money while I get a plan I'm interested in. Win-win situation
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Maxis
post Aug 25 2015, 11:00 PM

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QUOTE(audiocool @ Aug 25 2015, 10:37 PM)
I would like to knoe the answer as my situation is same as yours. Under contract but plan to upgrade to expensive plan.
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