Are you connected using Ethernet cable OR using WiFi?

For TM UniFi users on UniFi 30Mbps / 50Mbps, please do your speed test preferably on a wired, OR HomePlug connection instead of wireless.

Subject to various conditions such as interference, you may never get the optimum speed on wireless connections, but all is ok when on wired/HomePlug.

In my case, I get only less than 20Mbps on a wireless connection mainly due to wireless congestion at my area (too many wireless access points from neighbors)

Well, what I mean is, very subjective, as it is subjected to various conditions. For users in high-rise condos, chances are they may not get the optimum speed due to interference from neighbors. Even using an Asus RT-N12HP, my wireless connection is still affected by interference, but worse off if using TM stock router or other routers with low powered antennas.

This post has been edited by jolmy: Sep 8 2015, 11:20 PM

This is especially true for users staying at high-rise apartments due to many interfering wireless access points from neighbors.

Even I am using an Asus RT-N12HP (With 9dBi high gain antennas), The best I could get is around 17Mbps if I am nearer to the router, but it can go as low as just 5Mbps if I am in my room, away from the router. There are just too many neighboring access points on all channels. Switching channels won't do much of a help anyway.

It was worst in the past when I was using TP-Link WR841ND and TM's D-Link DIR-615, where I could get ping time of > 1000ms between device and router.

I strongly recommend using direct cable (Ethernet) OR alternatively, the HomePlug technology (Ethernet over power lines). In both cases, when performing speed test, the speed peaks at close to 50Mbps before settling down around 30Mbps.

This may be a solution for those who still depend a lot on wireless.

In my case, no need for it as I am using HomePlug now.

WIreless is only used to connect smartphone.

Before that, already reboot router??

And, are you on wired or wireless??

TM UniFi 30 Mbps speed test

Router: Asus RT-N12HP
Connection type: VDSL2
Crowded environment in condo, many neighboring wireless APs.

For this who keep complaining about poor speeds, if you are using wireless, please try to do speed test using cable connection.

This post has been edited by jolmy: Sep 13 2015, 04:55 PM


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For users using VDSL2 (Fiber to building, then copper to BTU), the ping of 30ms to 50ms is normal.

The UniFi 30 Mbps is RM169, but ONLY available with a HyppTV pack subscription of RM30 (Aneka or Varnam) or RM40 (Ruby). So at the very minimum, it will cot you RM199.

It is itemised like that when you see your bill.

This post has been edited by jolmy: Sep 13 2015, 05:53 PM

did that before. Usually within 200ms to 300ms.

Well, I posted this attachment yesterday, but I am reposting it here in case you missed it.

Just look at the speedtest result and you can see yourself the comparison between wireless, HomePlug & Ethernet cable.


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I'm using Aztech HomePlug AV HL-113EP (200 Mbps). This is good enough.

However, I believe the AV standard is phasing out and you most likely will see the HomePlug AV2 (500 Mbps) ones being sold now.