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Unifi Official TM UniFi High Speed Broadband Thread V21, ( -_・) ︻デ═一▸ Maxis & Time

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Keatsan
post Aug 6 2015, 12:30 AM

If it ain't broke, don't 6ix it
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1,218 posts

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From: Today 06.09 am
Just wondering, has anyone return the free service of P1 Wimax 4G portable modem back to P1 for the VIP10 free upgrade?

I don't know how and where to return it....

This post has been edited by Keatsan: Aug 6 2015, 12:30 AM
Keatsan
post Aug 6 2015, 02:05 PM

If it ain't broke, don't 6ix it
******
Senior Member
1,218 posts

Joined: Jan 2010
From: Today 06.09 am
QUOTE(giko @ Aug 6 2015, 09:00 AM)
this should help = http://www.p1.com.my/support/authorisedp1r...icecentres.aspx

i've written to them for a place to return my modem too as it's not functionable since day 1! is your modem working?
*
Thanks for the list. My Modem is working fine. But I have yet to utilize it. tongue.gif
Keatsan
post Aug 12 2015, 07:41 PM

If it ain't broke, don't 6ix it
******
Senior Member
1,218 posts

Joined: Jan 2010
From: Today 06.09 am
QUOTE(giko @ Aug 6 2015, 07:09 PM)
P1 replied on the termination of the modem = "As part of our termination process, kindly contact us at 1300 03 1300 to proceed with your termination request.

Once we have completed the verification, we will give you a termination ticket number which you will have to bring, along with the modem & related accessories (e.g. cable, power adaptor, etc) in good working condition at your nearest P1 centre. Please be informed you will be needed to obtain the Termination Form once you have completed this.

Further information about the termination process will be provided to you by our agents later on.

Should you require further assistance, please call 1300 03 1300. We are happy to assist you."

So 1st step is to call 1300-03-1300... so leceh one. shouldn't have taken the P1 offer!  shakehead.gif
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Yeap, I called them and they'll issue a SMS contains confirmation. Then check email for further instructions. Bring the device to any P1 authorized or re-seller in 14 days to complete the cancellation. Failure to do so would re-activate back the contract.

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