Unifi Official TM UniFi High Speed Broadband Thread V21, ( -_･) ︻デ═一▸ Maxis & Time
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 Jul 29 2015, 05:55 PM
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Senior Member
2,021 posts Joined: Jun 2011 From: Shah Alam  
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QUOTE(fruitie @ Jul 29 2015, 05:22 PM) You just login to https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal Hi, can I know what does the service login required during signup?You can just click forget password or sign up.  Where can I find the information from? And also, the customer name and identity, are those fields put the person who own the unifi account (in my case is my mom) or i can just put mine?  |
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Jul 29 2015, 06:16 PM
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Senior Member
4,099 posts Joined: Mar 2006
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QUOTE(kuroro6262 @ Jul 29 2015, 03:50 PM) happy tv have free all channel 1 month? Yup. I month for free. |
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Jul 29 2015, 06:37 PM
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Staff
72,795 posts Joined: Sep 2005 From: KUL 
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QUOTE(rurushu @ Jul 29 2015, 05:55 PM) Hi, can I know what does the service login required during signup? I cannot recall, you can just click on "sign up" and see. Where can I find the information from? And also, the customer name and identity, are those fields put the person who own the unifi account (in my case is my mom) or i can just put mine?  I think it requires the person's login and you account ID.. Something like account@unifi |
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Jul 29 2015, 06:40 PM
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Junior Member
135 posts Joined: Nov 2014
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who know this sitution?
why Data amount is RM152.64 and why Total Outstanding Amount is:RM162.64?? 
im yesterday start use UNIFI30mbps only,why charge my bill so fast??i dont know what is this Outstanding Amount is:RM162.64??charge for what?? [attachmentid=4662171] but this page it does not show Outstanding Amount charge.... This post has been edited by kuroro6262: Jul 29 2015, 06:47 PM Attached thumbnail(s) 
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Jul 29 2015, 06:46 PM
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All Stars
21,962 posts Joined: Dec 2004 From: KL  
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QUOTE(kuroro6262 @ Jul 29 2015, 06:40 PM) who know this sitution? Just installed? RM10 duty stamp i believe.why Data amount is RM152.64 and why Total Outstanding Amount is:RM162.64??
im yesterday start use UNIFI30mbps only,why charge my bill so fast??i dont know what is this Outstanding Amount is:RM162.64??charge for what?? Come to think about it, is that even legal? Duty stamp are used for contracts and usually paid to goverment. Do they pay it? I dont even get to see the "agreement" stamping. |
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Jul 29 2015, 06:48 PM
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All Stars
21,962 posts Joined: Dec 2004 From: KL
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1st bill are charged 2 months.
Its actually prepaid, not postpaid |
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Jul 29 2015, 06:50 PM
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Junior Member
135 posts Joined: Nov 2014
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QUOTE(WaCKy-Angel @ Jul 29 2015, 06:46 PM) Just installed? RM10 duty stamp i believe. why data want to charge RM152.64?Come to think about it, is that even legal? Duty stamp are used for contracts and usually paid to goverment. Do they pay it? I dont even get to see the "agreement" stamping. |
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Jul 29 2015, 06:51 PM
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Junior Member
135 posts Joined: Nov 2014
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QUOTE(WaCKy-Angel @ Jul 29 2015, 06:48 PM) 1st bill are charged 2 months. Its actually prepaid, not postpaid 
which page i want to follow? |
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Jul 29 2015, 06:55 PM
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Senior Member
1,055 posts Joined: Jan 2003 From: Kajang | Cyberjaya
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i also got problem with wifi on DIR-615, only manage max 22mb, but can get 30mb if test using cable...
any suggestion to solve this problem ? |
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Jul 29 2015, 06:57 PM
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Senior Member
923 posts Joined: Nov 2011
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QUOTE(nevland @ Jul 29 2015, 06:55 PM) i also got problem with wifi on DIR-615, only manage max 22mb, but can get 30mb if test using cable... your solution is change the router any suggestion to solve this problem ?  |
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Jul 29 2015, 06:59 PM
Show posts by this member only | IPv6 | Post
#231
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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tukar router either asus or tplink
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Jul 29 2015, 07:00 PM
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Elite
8,401 posts Joined: Jul 2008 
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QUOTE(WhitE LighteR @ Jul 29 2015, 05:32 PM) U can add RT-N18U into the fully compatible list. Thanks for the suggestion. Added |
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Jul 29 2015, 07:03 PM
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Junior Member
135 posts Joined: Nov 2014
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who master can help me?
which bill i want follow?thanks! 
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Jul 29 2015, 07:05 PM
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Senior Member
1,055 posts Joined: Jan 2003 From: Kajang | Cyberjaya
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QUOTE(geek8585 @ Jul 29 2015, 06:57 PM) your solution is change the router Any suggestion on model number? Can use xiaomi mi router? |
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Jul 29 2015, 07:06 PM
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All Stars
21,962 posts Joined: Dec 2004 From: KL
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QUOTE(kuroro6262 @ Jul 29 2015, 06:51 PM)
which page i want to follow? Or call 100 to check. |
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Jul 29 2015, 07:06 PM
Show posts by this member only | IPv6 | Post
#236
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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or go download bill PDF format
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Jul 29 2015, 07:07 PM
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Junior Member
135 posts Joined: Nov 2014
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QUOTE(djhenry91 @ Jul 29 2015, 07:06 PM) or go download bill PDF format where to download?can share? |
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Jul 29 2015, 07:08 PM
Show posts by this member only | IPv6 | Post
#238
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Senior Member
6,779 posts Joined: Jan 2009 From: SEGI Heaven
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go to my bill tab see ur right side got show wan
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Jul 29 2015, 07:08 PM
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Junior Member
135 posts Joined: Nov 2014
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QUOTE(WaCKy-Angel @ Jul 29 2015, 07:06 PM) U can always pay more if u unsure, it will be auto deducted on next bill. everytime cal 100,everytime customer service busy....Or call 100 to check. |
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Jul 29 2015, 07:08 PM
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All Stars
21,962 posts Joined: Dec 2004 From: KL
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QUOTE(nevland @ Jul 29 2015, 07:05 PM) Any suggestion on model number? Can use xiaomi mi router? No unless u not going to use the Hypptv |
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