Lost hotlink sim but cant replacement
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 Jul 24 2015, 12:57 AM, updated 11y ago
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#1
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Newbie
3 posts Joined: Jul 2015 
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i was lost my hotlink sim card today, then trying to call Customer Service to stop the card and replace a new one, but the customer service telling me that the sim is not register under my name. as i remember i was register under my own name but the result is not, please advice what can i do as i really need the sim back. thanks
regards |
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Jul 24 2015, 07:34 PM
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#2
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Senior Member
4,694 posts Joined: Jan 2005 
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QUOTE(felixnip @ Jul 24 2015, 12:57 AM) i was lost my hotlink sim card today, then trying to call Customer Service to stop the card and replace a new one, but the customer service telling me that the sim is not register under my name. as i remember i was register under my own name but the result is not, please advice what can i do as i really need the sim back. thanks Do u still have the physical card (big card with serial no. & PUK) with u?regards  |
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Jul 25 2015, 08:19 AM
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#3
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Newbie
3 posts Joined: Jul 2015
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QUOTE(scorgio @ Jul 24 2015, 07:34 PM) Do u still have the physical card (big card with serial no. & PUK) with u? Unfortunately i cant find it, any solutions for me please. |
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Jul 25 2015, 10:57 AM
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#4
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Newbie
3 posts Joined: Jul 2015
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I found it!! i found the physical card, So what should i do now?
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Jul 25 2015, 09:13 PM
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#5
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Senior Member
4,694 posts Joined: Jan 2005
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QUOTE(felixnip @ Jul 25 2015, 10:57 AM) I found it!! i found the physical card, So what should i do now? Bring the card to Maxis SC & explain your case. |
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