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 Prepaid Roaming Simcard not Receiving TAC, Bank TAC not received after TAC request

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TSvmikel
post Jul 22 2015, 07:37 PM, updated 11y ago

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Newbie
3 posts

Joined: Jul 2015
Hello Maxis,

I have registered my hotlink number for Maybank for transactions that require TAC. However, I am currently in the Philippines and need to do some money transferring online. Unfortunately, whenever I request for TAC, I cannot receive any. But I can receive texts and calls from MY. Hope you can fix this soon as I really need to transfer some funds for emergency. Thank you very much!
TSvmikel
post Jul 22 2015, 10:16 PM

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Newbie
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Joined: Jul 2015
QUOTE(Quanta @ Jul 22 2015, 09:22 PM)
Have you tested before when you are at Malaysia?
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Yes, I tried it before and I was able to do this. Actually, I received 1 TAC earlier, but because of lag in receiving it I did not make it in the login session. I saw some threads with the same issue and Maxis just did some resetting in the SMS profile of the sim card. I may need them to do the same for me.
TSvmikel
post Jul 23 2015, 12:24 PM

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Joined: Jul 2015
QUOTE(Maxis @ Jul 22 2015, 10:21 PM)
--PMed--
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Hello Maxis,

Any feedback? Please I need this badly.

 

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