Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !
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 Aug 29 2015, 10:41 AM
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#1
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Junior Member
181 posts Joined: Mar 2009 From: Pengu world  
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Just migrate from exec 50 to rm48 for 3gb.. But I still don't get any line..
Keep stating no service.. Anyone can share the experience? How long will they activate the account? |
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Aug 29 2015, 10:45 AM
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#2
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Junior Member
181 posts Joined: Mar 2009 From: Pengu world
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QUOTE(c2ng @ Aug 29 2015, 10:43 AM) Have you call to center directly and make a complaint or find out what is the issue? Can we use/call the phone if status is "no service"? ------------- Never mind, already resolved it, turn off the phone and turn it back on.. Didn't know that the solution  Anyway, I log on to celcom online, I notice LTE not check in the value added service (VAS), previously it was checked/ticked on my previous account.. Only stated that 3G 2/7.2mbs.. Maybe that's the reason why everyone experiences slow internet connection.. This post has been edited by xtrabite: Aug 29 2015, 10:52 AM |
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Aug 29 2015, 10:53 AM
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#3
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Junior Member
181 posts Joined: Mar 2009 From: Pengu world
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QUOTE(c2ng @ Aug 29 2015, 10:51 AM) No service at all? That is really bad. I switch from Maxis to Celcom but when I was at Celcom....the staff did brief me very clearly what will happen and how many day it will take effective and the staff also provide me a number to call should I face any issue. I ever downgrade my plan while I was with Maxis, same thing the customer service explain to me clearly. Already resolved.. Turn off and on the phone |
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