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 Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !

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wayne
post Oct 29 2015, 12:08 PM

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anyone experience bad data service around sentul area? in house really slowness max, outside house seems better. previously was blazing fast, suddenly 3weeks ago slow. haze?lol..
wayne
post Oct 29 2015, 05:47 PM

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QUOTE(OKLY @ Oct 29 2015, 02:19 PM)
Lodge a report via their online portal, it'll take a while but at least let them know there's a problem.
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yea, lodged a report. as usual they called me and ask me if tried other phone..did this and that.

i said yea done all, i said i even swapped in a umobile sim into my phone and it works pretty fast.

haha no more questions then said they will get back to the technical team..


wayne
post Aug 3 2016, 09:44 PM

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I m on 38, this week the data connection shows 3G but is disconnected, can't even get connection to whatsapp.anyone experiencing same thing.
wayne
post Aug 4 2016, 07:05 AM

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QUOTE(markchan @ Aug 4 2016, 12:57 AM)
Me too just choose them
Nope I am using right now 3g.

Where is your location?
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I feel it's worse around kepong, ldp or menjalara area.sometimes Sentul as well. Its like u move around and there's no data connection kind of situation.once on off the data connection of the phone then it ok.
wayne
post Aug 4 2016, 11:38 AM

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QUOTE(nexona88 @ Aug 4 2016, 10:16 AM)
Have u all check out celcom website..
Maybe they're upgrading the network..
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yes they did send sms now and then, saying theres upgrade and so.
yet, when logging a case with them, their support did not mention about upgrades.
upgrade or not, customer still need to let telco know if theres unsatisfactory service.
wayne
post Aug 16 2016, 10:28 PM

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QUOTE(homerthewhopper @ Aug 16 2016, 02:45 PM)
anyone experiencing slowdowns in mobile data?  dry.gif
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Sentul area has been slowing down since a week ago.keep on showing E these days.bad, when they gonna finish their work

wayne
post Aug 17 2016, 09:17 AM

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QUOTE(homerthewhopper @ Aug 16 2016, 10:41 PM)
Only in certain places I guess. Not working where I work but everywhere else seems fine sad.gif
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For me is opposite,at work area fine but home is bad.hope it will be ok soon

 

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