Is Celcom still offering First Basic 38 as the plan has been removed from the website.

I thought previously Celcom stated after the promotional period, new customers will be getting 2GB? Now they change their minds not offering the plan to new customers.

I usually do not look around the invoices but when I read the Oct invoice, I have noticed Service Contents numbers 33775, 33282, 33992, 39913,33317, 32665, and 33316.
Called up Customer Service and was informed that I have to send store messages from my phone to stop the subscriptions. Received some unsubscribed sms confirmation but some has no unsubscribed confirmation .
Check your monthly invoice for all the above. I do not encounter the above problems with DiGi and maxis. I wonder how this happen only with Celcom.

Can the conversion from First 38 to the new Gold plan be done by calling 1111?

Thank you.

If change from Basic 38 to Gold plan, what will happen to the unused internet quota?

Thank you.

Going to MNP to digi prepaid as the Ramadhan offer is better value compared to First Basic 38.

Promotion until 30.6.16. After that only existing subscribers are allowed to renew.