Didnt know about this 5+5 offer...and i also didnt know if i receive the sms or not coz i always straight away delete those ads sms without reading..lol...will try my luck to upgrade since most of the time i will buy additional 1gig 1 week before bill cycle

Just called 1111 and told them i might have deleted the sms, told them the general content of the sms (refer to someones post), put on hold few times, and she says the changing plans is within 48 hrs..confirmed few times its the 5+5

Not scam la...i told her i might have deleted, and she put me on hold..its 3 times on hold for a total of more than 10min call

This is fast...called during lunch, and before 8pm, already in 5+5...


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No need to wait for sms from celcom..what i did was, call 1111, tell them want to upgrade to rm45 package, the 10gb one, just tell u receive sms...in my case i told them ive deleted the sms but still remember the content, read out the shared sms content

Wow...thats wierd...coz you are supposed to be able to use normally based on yr current plan while it is in transition..maybe its celcom signal problem?..as for me, it only takes around 5hours to change...i called at 2pm, got in 5+5 at 7pm the same day...(its during working day btw)...maybe you should called them up again

is there any way to get into the first blue 2.0?..i am actually already in that plan, but my wife is still on magic (which she subscribe for rm48 - 3gb weekdays + 2gb weekend + unlimited call to celcom + 30mins call to others)
the 3 gb easily finished mid months or so, which means need to add on data...so im looking for alternative at cheaper price...preferably celcom jugak lah

mine still showing 5gb as usual...next billing cycle maybe? (my next cycle is on 13th)

i think celcom must hire someone else to redo their app...the previous app was bad but still have detail info...the new app is worse!

and their customer service too...they take 3 full days to reply to my simple question via messanger!..the worst part is, the answer is just a general answer even though i already give specific scenario in my question...they should just abandon using messanger if the cant cope with it...dont do it just for the sake of doing it because others are doing it..

Ok.. Now i can confirm that the plan remains at 5+5 as usual... (the extra data here is the balance of my add-on data from my last billing cycle... Is it possible that your extra 1gb is also yr previous add-on balance?

This post has been edited by azam_halim: Jul 13 2018, 12:33 PM


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same as mine..first blue 2.0

Celcoms cs via messanger is the worse...it takes them at least 3 days to reply...and the reply will be some standard reply like we will check bla bla bla...or even worse, requesting for our personal info for 'verification' without even answering our question

I also receive...lucky i actually read it... Immidiately stop it... Celcom is getting fishier..need to read every single sms they send carefully

$5 for 5gb?
mine renewed already