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 Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !

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Skylinestar
post May 11 2016, 02:50 PM

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QUOTE(shinchan99 @ May 11 2016, 10:00 AM)
Nadirah:  Hello, apa khabar xxx? Welcome to Celcom Care Chat. How may I assist you?
xxx:  Hi, I would like to check why I have a very slow connection especially on Facebook via my mobile even though the data line is at LTE ?
Nadirah:  May I know which number that you refer to?
xxx:  0xxxxxxx
Nadirah:  Okay.
Nadirah:  May i know your current location right now?
xxx:  Kota Kemuning
Nadirah:  Okay.
Nadirah:  FYI, we are currently experiencing network issue right now.
Nadirah:  Our respective department is trying their best to fixed it.
Nadirah:  We regret for the inconvenience caused and appreciate your kind understanding in this circumstance.
xxx:  How long more should I expect this network issue? It's been 3 days already
Nadirah:  I am sorry that our respective team is trying to solve this as soon as possible.
Nadirah:  we are appreciate for your patience toward this problem.
xxx:  ok thanks

Standard reply from their online help chat ? biggrin.gif
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probably a bot devil.gif

i have problem with 2 celcom sim:
sim1 - full signal but cannot call out. receive call only. if i manually select operator (MY CELCOM), the phone shows "unable to register to network"
sim2 - no signal any phone, but work in my 3G/4G modem. i'm now using the sim in my 4G modem.

This post has been edited by Skylinestar: May 11 2016, 02:53 PM
Skylinestar
post Jan 24 2017, 11:12 AM

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QUOTE(cicak.fakir @ Jan 24 2017, 10:39 AM)
The promo for FiRST Basic 38 to switch to FiRST Blue 45 is time-limited.
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what is this promo about? still on-going?
can i change the plan online myself? or need to go to celcom center?
i'm basic38 user.

This post has been edited by Skylinestar: Jan 24 2017, 11:15 AM
Skylinestar
post Jan 27 2017, 06:50 PM

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Sigh. Still no SMS.
Skylinestar
post Jan 28 2017, 08:21 AM

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QUOTE(Q-C @ Jan 27 2017, 07:04 PM)
Just call and mentioned the above sms sentence
Please go ahead and try
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QUOTE(azam_halim @ Jan 28 2017, 12:41 AM)
No need to wait for sms from celcom..what i did was, call 1111, tell them want to upgrade to rm45 package, the 10gb one, just tell u receive sms...in my case i told them ive deleted the sms but still remember the content, read out the shared sms content
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dafaq... after calling celcom, celcom cut off my current mobile network. no more EDGE/3G/4G internet. vmad.gif
but the CS did says it will take 24-48hrs for the transition. bangwall.gif does that mean no internet for me for the next 2 days?

When I send SMS 28882 :
RM0 Sorry, we're unable to process ur request. This service is exclusive for FIRST customers. To enjoy the service, kindly upgrade your plan to FIRST today. TQ

This post has been edited by Skylinestar: Jan 28 2017, 08:26 AM
Skylinestar
post Jan 29 2017, 08:53 AM

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QUOTE(azam_halim @ Jan 28 2017, 08:48 PM)
Wow...thats wierd...coz you are supposed to be able to use normally based on yr current plan while it is in transition..maybe its celcom signal problem?..as for me, it only takes around 5hours to change...i called at 2pm, got in 5+5 at 7pm the same day...(its during working day btw)...maybe you should called them up again
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called last night. celcom said their system is down. can only check bill status. that's all.
bangwall.gif vmad.gif

When I checked the Celcom OCS, all the info inside is deleted. No phone number, no plan, nothing. bye.gif

This post has been edited by Skylinestar: Jan 29 2017, 09:08 AM
Skylinestar
post Jan 29 2017, 10:05 AM

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QUOTE(cicak.fakir @ Jan 29 2017, 09:45 AM)
that happens during maintenance period. met that before. try again an hour after.
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I logged in OCs again. It does show my old RM38 3GB plan. But I can't use the internet & can't make any phone call.
Skylinestar
post Feb 1 2017, 12:28 AM

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QUOTE(wooikuan @ Jan 29 2017, 05:04 PM)
I got the same situation as you now ... receive the same sms
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Issue finally solved. Finally got the SMS from Celcom last night at 10pm. Now able to online.
Phew. It took 4 days (working and PH days) for this plan transition. Missed out all the CNY communications.
Skylinestar
post Feb 4 2017, 01:21 PM

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QUOTE(Raymond T. @ Feb 1 2017, 12:58 AM)
What package is that ?
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celcom first blue RM45.
http://www.soyacincau.com/2016/11/18/celco...h-10gb-of-data/

This post has been edited by Skylinestar: Feb 4 2017, 01:24 PM
Skylinestar
post Feb 4 2017, 01:23 PM

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regarding the +5GB weekend internet, is it divided to 1.25GB per week?
based on the sms (when checking quota), it seems like it. that means we can't download 2GB of data on a weekend unless consuming the weekdays data.
Skylinestar
post Feb 4 2017, 02:15 PM

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QUOTE(Baconateer @ Feb 4 2017, 02:09 PM)
1.25 per weekend... divide by sat and sun..
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625MB per day cry.gif
Skylinestar
post Feb 5 2017, 08:48 AM

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QUOTE(azhar75 @ Feb 4 2017, 10:50 PM)
That's for Saturdays (625MB) and Sundays (625MB).

Hence, if we were to REALLY-REALLY-REALLY budget:
Monday (250MB) x 4
Tuesday (250MB) x 4
Wednesday (250MB) x 4
Thursday (250MB) x 4
Friday (250MB) x 4

Total : 5GB (weekdays) + 5GB (weekends) for one month cycle.
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i'm talking about hard limit, not budget. AFAIK, there's no hard limit on weekday internet. you can exceed 250MB per day.
XPAX burung hantu 10GB was capped at 333MB per day.
Skylinestar
post Feb 14 2017, 11:52 AM

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when we change from first38 to thew new blue (RM45), does the billing cycle date maintain the same?

This post has been edited by Skylinestar: Feb 14 2017, 11:52 AM
Skylinestar
post May 9 2017, 01:40 PM

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QUOTE(westlife @ May 9 2017, 01:29 PM)
u got receive the sms from celcom about the upgrade to rm45 (5gb + 5gb) recently? they sent it on 4 May 2017.

first basic 38 users are offered to upgrade to this 5gb + 5gb.
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they start sending before CNY 2017
Skylinestar
post May 22 2017, 08:55 PM

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QUOTE(westlife @ May 22 2017, 08:43 PM)
It seems that calls made from Celcom postpaid line to tM 100 is treated as special number and it is charged at rm1 per call regardless of the duration which it cannot utilise the free minutes.
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1800 also expensive
Skylinestar
post May 29 2018, 10:34 PM

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I'm still on RM45 celcom first blue 5GB+5GB(weekend) plan. Any good alternative?
Skylinestar
post May 31 2018, 02:41 PM

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QUOTE(tenchi0205 @ May 31 2018, 11:34 AM)
https://www.soyacincau.com/2018/05/30/celco...-postpaid-line/

Celcom mobile gold plus...just wonder....price will be reveal tmr
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5GB for RM48 is considered lousy
Skylinestar
post Jul 1 2018, 11:10 AM

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celcom blue 5+5GB crying here
Skylinestar
post Oct 29 2018, 10:39 AM

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Anyone know what is the IP address for celcom? I wanna do a ping to celcom for network monitoring.
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