Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !
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 Jan 22 2016, 02:58 PM
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#21
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Senior Member
739 posts Joined: Jun 2011 
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QUOTE(syukaro @ Jan 22 2016, 02:56 PM) it is DEFINITELY celcom issue. just not sure what they do until some no problem some have the problem. Some called to Celcom and they say no problem wo.......either they tell lie or secretly rectify the issue...... |
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Jan 22 2016, 03:01 PM
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#22
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(syukaro @ Jan 22 2016, 02:59 PM) najib took your 2.6 billion also tell you no problem la. No no no.....Najib never take your money.....it's donation ok........later you will get sue on Tuesday....... |
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Jan 22 2016, 03:03 PM
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#23
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(syukaro @ Jan 22 2016, 03:02 PM) sorry bang, its donation indeed. ok, you are safe now....   |
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Jan 22 2016, 03:19 PM
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#24
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(konpia @ Jan 22 2016, 03:14 PM) suggest those who has problem with 4G signal to call 1111 to put pressure on Celcom to solve the issue. yesterday I called and also online chat but they said no one is complaining about the 4G network. Last time I have bad experience with Celcom....Called Celcom to settle my billing issue...Talked to 5 different people and the worst thing is they have two call centers.....told me they cant check with the person in view two different location.....Maybe that particular call center person only receive one from you so say no one complain lo.......He/she never check with others colleague so assume no one complain.....My guess la.... |
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Jan 22 2016, 03:33 PM
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#25
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(konpia @ Jan 22 2016, 03:28 PM) Well, I had problem with Celcom quite a few times and this time is my colleague who persuaded me to rejoin Celcom due to the Basic 38 package. All problems are unresolved and I give them the kick. I just don't know why I am still with Celcom after all the unresloved problems. only one reason, with RM 38, where to find 3GB(unused can roll over)+free 50mins call+50SMS+4GBwifi (although useless but looks nice)........I got hook to first 38 also bcoz of this..... |
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Jan 23 2016, 09:58 AM
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#26
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Senior Member
739 posts Joined: Jun 2011
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My 4G is back also......
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Jan 23 2016, 10:07 AM
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#27
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(bananabread @ Jan 23 2016, 10:02 AM) Is actually don't even bother. 4G is essential in the plan.....Obviously Celcom having problem with their line and we just want the 4G back only....we never demand anything more than 4G.....Rm38 and wanna 4g as smooth as silk ? I don think so  |
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Feb 2 2016, 11:14 AM
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#28
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(hitch80 @ Feb 2 2016, 10:38 AM) Is good for those have heavy call & sms.....for me is too expensive coz I hardly make call....mainly use data only.....My last month bill is RM 40.95 only  This post has been edited by kumhoo: Feb 2 2016, 11:14 AM |
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Feb 2 2016, 11:47 AM
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#29
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(hitch80 @ Feb 2 2016, 11:38 AM) if only it is RM50 instead of RM80 If RM 50 then many people will jump ship to Celcom then maybe the line will be congested and become bad service |
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Feb 15 2016, 01:53 PM
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#30
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Senior Member
739 posts Joined: Jun 2011
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This morning enrol for Celcom Club for First via USSD (*118#) and then Celcom spam me this via sms....every minutes one sms
 ....until I need to call celcom customer service to stop it....  
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Mar 13 2016, 02:58 PM
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#31
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(xpole @ Mar 13 2016, 02:23 PM) I wonder, do you think this plan will be permanent? Should be permanent.... |
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Mar 16 2016, 08:29 AM
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#32
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(markchan @ Mar 16 2016, 08:27 AM) hi any first 38 jumped ship? Umobile 15GB is very good. Unlimited call..... |
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Mar 16 2016, 10:24 AM
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#33
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(markchan @ Mar 16 2016, 08:56 AM) yeah the price is reasonable too So you planning to change? |
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Apr 6 2016, 02:19 PM
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#34
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(spreeeee @ Apr 6 2016, 02:15 PM) what is the possible reason that being charged for data roaming but phone MOBILE DATA and DATA ROAMING turned off? only using phone calls, sms and wifi. furthermore, to subscribe to data, we need to dial *123# which is RM38/day. Maybe you accidentally on the data roaming without knowing it. The RM38/day no need to subscribe and it will detect automatically. You can call to Celcom to verify but I doubt they able to check. Last option is to complain to MCMC which much efficient. |
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Apr 6 2016, 02:35 PM
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#35
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(OKLY @ Apr 6 2016, 02:27 PM) In terms of kb usage, on 01/03 only about 0.4KB and on 03/03 about 2.8KB which is really small. It's like the phone is pinging a server which caused this really small usage. if I were spreeeee, I will complain to MCMC direct. My experience with Celcom is not that good. They cant check the billing info I ask last time and end up complain to MCMC then problem solve.Try contacting Celcom for help if they can let you know exactly what was the data usage for (which app/activity). Worse come to worse negotiate for the rates to be charged pay-per-use rate instead of the flat RM38 rate. The pay-per use rate is RM15 per MB so you still pay less if you can negotiate this with Celcom. |
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Apr 6 2016, 03:23 PM
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#36
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(spreeeee @ Apr 6 2016, 03:20 PM) thanks! If data and roaming turn off, it shouldn't happen.according to another thread (https://forum.lowyat.net/topic/3901318), it was due to LTE/4g is turned on causing the issue, possible? |
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Apr 6 2016, 10:53 PM
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#37
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Senior Member
739 posts Joined: Jun 2011
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Apr 9 2016, 12:21 PM
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#38
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(hafizhans @ Apr 9 2016, 11:08 AM) im getting slower connection these past few days, anyone same? I do feel but not sure it is the line or phone problem. |
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Apr 25 2016, 04:54 PM
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#39
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(jackbanner @ Apr 25 2016, 04:46 PM) That's the problem when it is much cheaper than maxis. I hope maxis ex-customers will port back to maxis so that the congestion becoz of the exodus from maxis can be ease down. People still complain Maxis plan is expensive so how to port back ler? somemore those already pay penalty to port out, they cant get the penalty back from Maxis if port back. Celcom have to expand/increase their network to accommodate more users now. |
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Apr 25 2016, 05:04 PM
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#40
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Senior Member
739 posts Joined: Jun 2011
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QUOTE(nexona88 @ Apr 25 2016, 05:01 PM) it's won't be so fast. they tend to do things slowly. Now the time to collect back what they invested previously. Then Celcom users will suffer due to huge MNP especially from Maxis. |
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