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> Celcom FIRST Basic 38 Fan Club V1 (UPGRADED!), Upgraded to 10GB !

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oOoproz
post Jan 25 2017, 07:11 PM

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QUOTE(Q-C @ Jan 25 2017, 04:33 PM)
oOoprozmake sure you are a celcom 38 customer
RM0 Need more Internet?FiRST Blue gives u more!Njoy 10GB Internet,50mins&50SMS to all networks & more at RM45/mth.Signup now by calling 1111.SincerelyCelcom.T&C
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thanks bro!! enjoying 10gb rclxm9.gif
ayamxxx
post Jan 25 2017, 07:47 PM

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Welcome to 10gb at rm45
Skylinestar
post Jan 27 2017, 06:50 PM

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Sigh. Still no SMS.
TSQ-C
post Jan 27 2017, 07:04 PM

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QUOTE(Skylinestar @ Jan 27 2017, 06:50 PM)
Sigh. Still no SMS.
*
Just call and mentioned the above sms sentence
Please go ahead and try
azam_halim
post Jan 28 2017, 12:41 AM

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QUOTE(Skylinestar @ Jan 27 2017, 06:50 PM)
Sigh. Still no SMS.
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No need to wait for sms from celcom..what i did was, call 1111, tell them want to upgrade to rm45 package, the 10gb one, just tell u receive sms...in my case i told them ive deleted the sms but still remember the content, read out the shared sms content
Skylinestar
post Jan 28 2017, 08:21 AM

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QUOTE(Q-C @ Jan 27 2017, 07:04 PM)
Just call and mentioned the above sms sentence
Please go ahead and try
*
QUOTE(azam_halim @ Jan 28 2017, 12:41 AM)
No need to wait for sms from celcom..what i did was, call 1111, tell them want to upgrade to rm45 package, the 10gb one, just tell u receive sms...in my case i told them ive deleted the sms but still remember the content, read out the shared sms content
*
dafaq... after calling celcom, celcom cut off my current mobile network. no more EDGE/3G/4G internet. vmad.gif
but the CS did says it will take 24-48hrs for the transition. bangwall.gif does that mean no internet for me for the next 2 days?

When I send SMS 28882 :
RM0 Sorry, we're unable to process ur request. This service is exclusive for FIRST customers. To enjoy the service, kindly upgrade your plan to FIRST today. TQ

This post has been edited by Skylinestar: Jan 28 2017, 08:26 AM
azam_halim
post Jan 28 2017, 08:48 PM

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QUOTE(Skylinestar @ Jan 28 2017, 08:21 AM)
dafaq... after calling celcom, celcom cut off my current mobile network. no more EDGE/3G/4G internet.  vmad.gif
but the CS did says it will take 24-48hrs for the transition.  bangwall.gif does that mean no internet for me for the next 2 days?

When I send SMS 28882 :
RM0 Sorry, we're unable to process ur request. This service is exclusive for FIRST customers. To enjoy the service, kindly upgrade your plan to FIRST today. TQ
*
Wow...thats wierd...coz you are supposed to be able to use normally based on yr current plan while it is in transition..maybe its celcom signal problem?..as for me, it only takes around 5hours to change...i called at 2pm, got in 5+5 at 7pm the same day...(its during working day btw)...maybe you should called them up again
Skylinestar
post Jan 29 2017, 08:53 AM

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QUOTE(azam_halim @ Jan 28 2017, 08:48 PM)
Wow...thats wierd...coz you are supposed to be able to use normally based on yr current plan while it is in transition..maybe its celcom signal problem?..as for me, it only takes around 5hours to change...i called at 2pm, got in 5+5 at 7pm the same day...(its during working day btw)...maybe you should called them up again
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called last night. celcom said their system is down. can only check bill status. that's all.
bangwall.gif vmad.gif

When I checked the Celcom OCS, all the info inside is deleted. No phone number, no plan, nothing. bye.gif

This post has been edited by Skylinestar: Jan 29 2017, 09:08 AM
cicak.fakir
post Jan 29 2017, 09:45 AM

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QUOTE(Skylinestar @ Jan 29 2017, 08:53 AM)
called last night. celcom said their system is down. can only check bill status. that's all.
bangwall.gif  vmad.gif

When I checked the Celcom OCS, all the info inside is deleted. No phone number, no plan, nothing.  bye.gif
*
that happens during maintenance period. met that before. try again an hour after.
Skylinestar
post Jan 29 2017, 10:05 AM

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QUOTE(cicak.fakir @ Jan 29 2017, 09:45 AM)
that happens during maintenance period. met that before. try again an hour after.
*
I logged in OCs again. It does show my old RM38 3GB plan. But I can't use the internet & can't make any phone call.
nexona88
post Jan 29 2017, 02:48 PM

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What's wrong with celcom..
Its getting bad to worse nowadays bangwall.gif
If this goes on longer, expect them to lose customers devil.gif
wooikuan
post Jan 29 2017, 05:04 PM

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QUOTE(Skylinestar @ Jan 28 2017, 08:21 AM)
dafaq... after calling celcom, celcom cut off my current mobile network. no more EDGE/3G/4G internet.  vmad.gif
but the CS did says it will take 24-48hrs for the transition.  bangwall.gif does that mean no internet for me for the next 2 days?

When I send SMS 28882 :
RM0 Sorry, we're unable to process ur request. This service is exclusive for FIRST customers. To enjoy the service, kindly upgrade your plan to FIRST today. TQ
*
I got the same situation as you now ... receive the same sms
Skylinestar
post Feb 1 2017, 12:28 AM

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QUOTE(wooikuan @ Jan 29 2017, 05:04 PM)
I got the same situation as you now ... receive the same sms
*
Issue finally solved. Finally got the SMS from Celcom last night at 10pm. Now able to online.
Phew. It took 4 days (working and PH days) for this plan transition. Missed out all the CNY communications.
Raymond T.
post Feb 1 2017, 12:58 AM

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QUOTE(ayamxxx @ Jan 25 2017, 07:47 PM)
Welcome to 10gb at rm45
*
What package is that ?
oOoproz
post Feb 1 2017, 04:11 AM

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QUOTE(Raymond T. @ Feb 1 2017, 01:58 AM)
What package is that ?
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Special package ONLY for existing rm38 users
Skylinestar
post Feb 4 2017, 01:21 PM

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QUOTE(Raymond T. @ Feb 1 2017, 12:58 AM)
What package is that ?
*
celcom first blue RM45.
http://www.soyacincau.com/2016/11/18/celco...h-10gb-of-data/

This post has been edited by Skylinestar: Feb 4 2017, 01:24 PM
Skylinestar
post Feb 4 2017, 01:23 PM

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regarding the +5GB weekend internet, is it divided to 1.25GB per week?
based on the sms (when checking quota), it seems like it. that means we can't download 2GB of data on a weekend unless consuming the weekdays data.
azhar75
post Feb 4 2017, 02:07 PM

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QUOTE(Skylinestar @ Feb 4 2017, 01:23 PM)
regarding the +5GB weekend internet, is it divided to 1.25GB per week?
based on the sms (when checking quota), it seems like it. that means we can't download 2GB of data on a weekend unless consuming the weekdays data.
*
user posted image
Baconateer
post Feb 4 2017, 02:09 PM

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QUOTE(Skylinestar @ Feb 4 2017, 01:23 PM)
regarding the +5GB weekend internet, is it divided to 1.25GB per week?
based on the sms (when checking quota), it seems like it. that means we can't download 2GB of data on a weekend unless consuming the weekdays data.
*
1.25 per weekend... divide by sat and sun..
Skylinestar
post Feb 4 2017, 02:15 PM

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QUOTE(Baconateer @ Feb 4 2017, 02:09 PM)
1.25 per weekend... divide by sat and sun..
*
625MB per day cry.gif

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