QUOTE(Boy96 @ Jul 25 2015, 08:08 PM)
Remember take video and post here LYN Ford Fiesta Owners Group V2, Low life car thread
LYN Ford Fiesta Owners Group V2, Low life car thread
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Jul 25 2015, 08:35 PM
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#21
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Jul 26 2015, 09:53 PM
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#22
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Jul 26 2015, 10:03 PM
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#23
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Jul 28 2015, 09:53 AM
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#24
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Jul 28 2015, 01:59 PM
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#25
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Jul 29 2015, 12:49 PM
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#26
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QUOTE(rastablank @ Jul 29 2015, 10:59 AM) Hi All, Who was the service advisor who handled you case? If you know his name, you can call up the service center and ask to speak with him. I only have Safiril's number.Any of you guys know the right contact person email for Ford Malaysia, SDAC or SDAC PJ so that I can lodge my complain for. My car has been stuck in the workshop for almost 2 weeks now Kindly PM me if anyone knows the contact information Failing which, please escalate the call to the service manager (customer service parlance for " please put your service manager on the line"). As far as I know, the service manager at SDAC PJ is quite helpful. This post has been edited by dares: Jul 29 2015, 12:50 PM |
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Jul 29 2015, 02:46 PM
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#27
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QUOTE(Ginny88 @ Jul 29 2015, 02:23 PM) 2 weeks for a Ford isn't long. The normal waiting period for parts is 2 months. Once they start to repair your car and they find that they missed another part it will take another 2 months. This was what happened to my friend. SDAC does not stock spare parts. I thought this is common knowledge. SDAC does not stock spare parts?Take your attention-seeking posts somewhere else. |
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Jul 29 2015, 03:13 PM
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#28
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QUOTE(Ginny88 @ Jul 29 2015, 03:11 PM) SDAC does not stock spare parts. I'm sure you are aware of this. Stop misleading this poor owner that his 2 weeks in the workshop is considered abnormal. Stop posting in car club threads about cars you know nothing about.I have claimed plenty of stuffs from SDAC, the longest was the clutchpack where SDAC PJ kept my car for 1 week. Even accident repair did not take 2 weeks in SDAC. 2 weeks is not normal. Stop broadcasting your ignorance. This post has been edited by dares: Jul 29 2015, 03:19 PM |
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Jul 29 2015, 09:24 PM
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#29
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QUOTE(Quazacolt @ Jul 29 2015, 04:55 PM) apa kena-mengena ngan hang? u know nothing about Fiesta? Non-owners are welcomed to post here, this is a public forum after all. But when they posts wrong information here based on hearsay, especially being non-owners, and assert that it is the truth, then I will not hesitate to call them out. In what fantasyland would a carmaker not stock spare parts? limited stocks maybe, but not stock at all? And since when any Ford car being hold by a service center for 2 weeks was ever considered normal? I myself post in many car club threads if I feel I can contribute, but always with researched facts or if such facts cannot be verified, I would be sure to admit so. This post has been edited by dares: Jul 29 2015, 09:32 PM |
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Jul 29 2015, 10:16 PM
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#30
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QUOTE(Ginny88 @ Jul 29 2015, 10:12 PM) You live in a dream world. In the Ford Focus car club there are plenty of posts from owners who have to wait for parts. Here is an example - Post #1423 So limited spare parts = no spare parts now? Ford SC kept his car for 2 weeks ka? Remember you said "SDAC does not stock spare parts" and "2 weeks is not abnormal"?You can continue to deny that SDAC has a spare parts problem but it doesn't change the reality. Powershift clutchpack shortage is a problem in every country that sells the Focus and Fiesta, it's not a strictly SDAC issue. Of course you didn't know, why would you? Again, stop commenting on stuffs you know nothing about. This post has been edited by dares: Jul 29 2015, 10:18 PM |
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Jul 29 2015, 10:31 PM
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#31
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QUOTE(Ginny88 @ Jul 29 2015, 10:26 PM) Here is a post from paul.tan I see you like to take an exception and cite it as the norm.I can't link to it but go to his website and search for Ford. It's the 2nd comment in the story "Ford delivers best-ever Q1 performance in Malaysia" I'd cite counter examples, but I'd hate to waste your time googling another example. Enjoy your Mazda3. |
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Jul 29 2015, 10:59 PM
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#32
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QUOTE(death_nite @ Jul 29 2015, 10:50 PM) LOL. David Chan told me the same thing when I sent my car for collision repair at SDAC PJ. I insist to put my car at PJ despite his warnings it will take 2 months.If car need to leave more than 2 weekds at SDAC, it is not a spare part issues but it is due to too many cars need to be fixed. *From a guy who drive fiesta and hit another car and 2 weeks later karma hit his fiesta from back. Btw went to SDAC PJ and they suggest me to sent my car to jalan ipoh cos too many car in waiting list. If i insist, i need to wait for 2 months. They even showed me waiting list in the system. Went to jalan ipoh; 2 weeks only. Guess what, all done in less than 2 weeks. I wonder where SDAC find the spare parts for me since they dont stock them Btw, did you get a new bumper? |
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Jul 30 2015, 12:27 AM
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#33
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QUOTE(death_nite @ Jul 29 2015, 11:43 PM) Bila u hantar? Haha. Last year....forgot which month though.I went there last monday. Got almost 30 cars mahu claim insurance. David sudah pening kepala. Haha. Last time claim new front bumper with david also; took long but it is due to insurance approval lambat. Minus approval within 2 weeks too. But this time david cannot guarantee woo. Backlog byk. Straight away go to jalan ipoh as recommended by david. I request new bumper. They said will give new bumper. Paling cpt this monday can finish. Not sure lah. The most 2 weeks. Does he recognize you? haha if he does he must be thinking ape ni baru langgar depan now langgar belakang pulak |
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Jul 30 2015, 10:23 AM
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#34
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QUOTE(exkay @ Jul 30 2015, 10:15 AM) Depends on how bad your accident is, Mine took 2 months plus close to 3 months for accident repairs. I'm not disagreeing SDAC can be very slow, my point is to show that there are also cases when SDAC got things done quickly, and they do stock spare parts.What happened to your car? |
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Jul 30 2015, 10:43 AM
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#35
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QUOTE(exidus @ Jul 30 2015, 10:32 AM) I am an owner of a Fiesta. Everyone knows it a fun car and I am having fun with it. but yes there's a but. I have been waiting 2 months for my clutchpack and whenever I call up I ....bos tak sampai lagi... Word is, many clutchpack claims for the past few months has been delayed due to new clutch model coming in.The same goes for Focus. |
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Jul 30 2015, 09:17 PM
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#36
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Jul 31 2015, 02:45 PM
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QUOTE(dzerg @ Jul 31 2015, 10:24 AM) You are having the same'ol jerking when shifting gears or going uphill? May I know where you did the clutchpack changing? I've done mine at SDAC PJ. Twice. Safiril. I have his contact number, PM me if you want it.Yup. Twice. The second time cost them a bomb. The service guy showed me the all the parts that were installed into my FoFi and cost them around 22k++. The latest happen early Feb this year and I felt the same issue is happening again right now. My car is jerking again whenever I took it for a long drive or stuck in a jam for a long period, or under a hot weather where temperature is rising. Dont get me wrong. I love my FoFi. It's a fun car to drive. It accelerate well, fuel saving, agile, stable on cornering, safe, quite spacious (I own a FoFi Sedan), but all this annoying problem got me thinking of changing car. I can't rant much about my issue coz so far I am satisfied with their service. I admit my car cause so much trouble, but SDAC PJ is really efficient with their work. Quite fast. The longest period I have to leave my car at the SC is 2 weeks. BTW, anyone happen to know the service guy at SDAC PJ, the Indian Muslim guy? I would like to contact him and ask his opinion about this coz he is the one who always deal with my car whenever I send it to SDAC PJ for service or issues. Any info is highly appreciated. |
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Jul 31 2015, 04:06 PM
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#38
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Aug 2 2015, 09:04 PM
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#39
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Sharing of a recent trip to Cameron Highlands with some of the members from this group (31 July - 2 Aug).
As this was our first outstation trip, we kept it to the few members who are TT kaki (Only 5 cars + 1 FFK). We hope to include more members in our next trip which we have not planned yet, so stay tuned for any announcements. » Click to show Spoiler - click again to hide... « jylova hardcorie crazyayik dave cobra please post photos too if you guys have any worth sharing This post has been edited by dares: Aug 2 2015, 09:05 PM |
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Aug 3 2015, 09:16 AM
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#40
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