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 Deposit not yet received, Already cancelled subscription >1 mth

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TSalchmiya
post Jul 18 2015, 11:07 AM, updated 11y ago

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Hi,

I cancelled all numbers with Maxis Postpaid on 10 June 2015.

The outstanding balance is RM69.25 but I have a deposit with Maxis of RM150.

I remembered the Maxis staff told me that the deposit will contra off with the outstanding balance and I will receive the balance via cheque in 1 - 1.5 months.

I'm still receiving statement now and have not receive the cheque.

Could you please check?

Acct No. 811686179(new) / 1.1241721(old)
SUSifourtos
post Jul 18 2015, 11:23 AM

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Sorry, This is celcom center.
Maxis
post Jul 18 2015, 04:23 PM

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QUOTE(alchmiya @ Jul 18 2015, 11:07 AM)
Hi,

I cancelled all numbers with Maxis Postpaid on 10 June 2015.

The outstanding balance is RM69.25 but I have a deposit with Maxis of RM150.

I remembered the Maxis staff told me that the deposit will contra off with the outstanding balance and I will receive the balance via cheque in 1 - 1.5 months.

I'm still receiving statement now and have not receive the cheque.

Could you please check?

Acct No. 811686179(new) / 1.1241721(old)
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