Hi guys, Salam Aidilfitri. I am currently use Samsung Galaxy S5 with my Hotlink number. What take my corcern is when sometimes I cannot connect to the network properly. For example at lockscreen shows My Maxis but when I use mobile data there is no traffic going on. I tried to manually select Maxis for my Network Operators but when I try to check my balance it just dont work. It shows error stating Invalid MMI Code or No network connection. Please sort it out for me. 8960011407187996062 is my number on my sim card.

--PMed--

Hi Sir/Madam,

Would need your assistance on below problem i facing.

When I tried to use *100#, I can access to the menu (but when to select the option availble, this message is popup "Connection problem or invalid MMI code".

The phone i am using currently is Xiao Mi, with dual sim card function.

Thanks

Hi adrianwee24,

We just replied your PM.

TQ

Both my mother and I are facing the same problem as adrianwee24, please help to rectify this error.

Hi,

Pls PM the details to us for further checking. Do tell the phone model in the PM as well. TQ

Started having CONNECTION PROBLEM OR INVALID MMI CODE hwen i dialed *100# recently. Also cannot receive call bcoz go straight to voice mail. SMS fine though. Please help.

Hi there,

Quick check, have you cropped your SIM card before? If so, kindly have it replaced with a new one. Cropped SIMs can caused such connectivity issues.

Thank you.

I never cropped my sim. Never mind, problem solved.

I think it happen because I forced my hp to 4g only while 4G signal not available.

When 4G signal available everything work fine.

I'll just set it back to auto.

hi #hotlink

i have issue of "connection problem" & "invalid mmi code" for both phones since the start of this month

896001140819506503 1 (1) 64k A G Xiaomi

896001150427387888 9 (1) 64k A G Lenovo

please advise.

Hi there!

Both number has expired. Hence you will not able to access *100# from your mobile number.

Thank you.

noted with thanks.

how do i re-activate both lines?

Hi sakura86,

Please PM us your details as below for further assistance.

Full name :
Phone number :
NRIC/Passport number :

Thank You