My iPhone6 got busted and I went to Maxis service center at Maxis Centre I-Centre@JB Danga Bay, after about 1 hour of checking it, they decided to just make a report and I was informed 1 day after that they will just replaced it within 14 working days. It is already past 16 working days but I have not received any call yet to get the replacement. Until when should I wait to have it?