Price: RM 16.90 Each
Shipping Fee: RM 9
Color: 9 Colour = Light Green, Light Blue, Dark Blue, Purple, Dark Red, Light Brown, Dark Brown, Grey, Pink
Size : 40cm x 60cm
Material : Microfiber
Warranty: 7 day return policy ( please read return policy note on below for more info)
Dealing method: Bank In
Location of seller: Cheras
Contact method/details: hp/whatsapp: 012-9159702 Office no: 03-91336111 Email: hoven1986@hotmail.com
Our websites: www.hovenclean.com
Item(s) conditions: New
NOTE:
1. Due to the light and screen difference, the item's color may be slightly different from the pictures.
Delivery Info:
Local Courier: Pos Laju 1- 5 working days
Delivery cut off time
Monday to Friday: 12pm
Saturday: 9am
Excluding Sunday and Public Holidays
Any payment made before cut off time we will courier your item out on that working day. Otherwise will be sent out the next working day.
Estimated Arrival Date
Peninsular Malaysia: Next 1 to 5 business days from delivery date
East Malaysia: Next 3 to 5 business days from delivery date
Please contact us if your item not received after 3 working days by email us at hoven1986@hotmail.com or call our office support 012-9159702. Please mention your Lelong Order ID and your full name.
Return Policy:
Please note that warranty does not cover:
Damages to item done deliberately or improper handling of it.
Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
Modifying, repairing the product without written consent.
If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 14 days.
Please keep the packaging well and return the goods as a whole.
We offer 7 days return period, with buyer paying the return postage unless item is proven defective upon receipt.
We will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
Once we have checked and confirm the goods/products, customer will received their refund or replacement within 14 business days after the confirmation.
If the courier service company return the unclaimed parcel back to us, We will not pay for the resend courier fee.
Policy on Out-of-Stock Items
Scenario 1:
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
Scenario 2:
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.
Customer has the right to request a full refund if he/she doesn't want to wait anymore. Usually we will process it within 3 working days to issue customer's refunds.
Please contact us for investigation before you return the item to us.
Email: hoven1986@hotmail.com OR contact office support 03-9133 6111
This post has been edited by Hoven1986: Dec 25 2015, 10:01 AM
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