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 Upgrade Unifi to Maxis Now Modem spoil

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TSsonic.koo
post Jul 8 2015, 11:02 AM, updated 11y ago

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Hi There,
I have upgrade from TM Unifi to Maxis Fibre few month ago...
Maxis reuse back TM Modem.
Last night, my TM Modem light blink and I try turn Off and turn ON again. (This use to happen few time last few weeks)
It should work. but now the TM Modem is not working... No light show.. rclxub.gif rclxub.gif

I saw the light is turn ON again. But all the light on the modem is blinking and not connected to internet. shakehead.gif shakehead.gif

What should I do?

Subscribe Maxis no free Modem?? sad.gif

Any solution for me? Thanks a lot notworthy.gif notworthy.gif

This post has been edited by sonic.koo: Jul 8 2015, 11:19 AM
TSsonic.koo
post Jul 8 2015, 03:29 PM

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QUOTE(sHawTY @ Jul 8 2015, 02:58 PM)
You forgot to add "Or More".
My friend was using Maxis Fibre, he had to wait 12 days to get a replacement BTU.

Should've stayed with UniFi.
My BTU died in 2013, TM technician came to replace it on the next day. icon_idea.gif
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Oh NO~~~~ 12 days.... cry.gif cry.gif

TSsonic.koo
post Jul 8 2015, 03:31 PM

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QUOTE(WaCKy-Angel @ Jul 8 2015, 02:38 PM)
If u were on Unifi previously, they do not provide another BTU (modem).
If u are new subscriber, Maxis will provide it.

Btw just wondering how did u cancel ur Unifi? They didnt ask u to return the BTU ?
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When I cancel my Unifi... they didn't ask me return the BTU...

BTW... I think is not fair... if New subscriber got new BTU... change from Unifi to Maxis should give same BTU as well.... doh.gif
TSsonic.koo
post Jul 8 2015, 03:32 PM

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QUOTE(abubin @ Jul 8 2015, 02:55 PM)
backbone is provided by tm. Even when you install new maxis fibre broadband, someone from TM will also come to install the cable and BTU. That is the deal between tm and maxis. They provide the line to maxis until the BTU. That is why even when you change, TM still need to provide fibre until the BTU.

If BTU spoil then you need to get it replaced. But in this case, you will need to contact maxis which will contact tm which you will need to wait both of the party to be free to come over to your place.

Changing BTU unit directly should not work. Cause AFAIK, they need to register you line information into the BTU. The reason why it would work is if they use same standard password for all the configuration. Not sure in this part.

Good luck and keep us updated on how it goes.
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Sure will keep u update... nod.gif
TSsonic.koo
post Jul 15 2015, 09:31 AM

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QUOTE(Quanta @ Jul 15 2015, 08:27 AM)
any update sonic.koo
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Hi All,
Kao Dim already. Maxis technician come my house.
Said that is due to modem power plug die already.
Once change the power plug...modem back to normal and can connected. rclxms.gif
Then TM Technician come and pass power plug to Maxis Technician... done. rclxms.gif


TSsonic.koo
post Jul 15 2015, 03:44 PM

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QUOTE(Quanta @ Jul 15 2015, 03:35 PM)
what's the lead time from reporting to the technician come to your house?
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5Days cry.gif cry.gif vmad.gif vmad.gif

 

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