QUOTE(ajai@jakes @ Aug 5 2015, 08:24 PM)
I did try asking for a refund, but both the person on the phone and the guy who came to change my meter said that TNB will credit my bill as it is not their policy to refund.
I have no idea how they will credit my bill or re-calculate my bill. I am also curious cause I paid a lot of cash the last 3 months.
Most probably I will wait and see and maybe, after having recorded my usage for a month and no credit to my bill, then I will write to tnb. see how it goes.
TNB will work out the credit for you after they get the next reading. It is best that you use as little as possible after the meter change. If you use more, they will charge you the same amount for the previous months. If you use less, they will charge you less for the previous months.I have no idea how they will credit my bill or re-calculate my bill. I am also curious cause I paid a lot of cash the last 3 months.
Most probably I will wait and see and maybe, after having recorded my usage for a month and no credit to my bill, then I will write to tnb. see how it goes.
Aug 5 2015, 08:44 PM

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