Based on comment from forumers, Deep Living after sales is a bit headache to them but it's all case to case basis.
I cant comment on that but my personal opinion is that although design is nice but price really not cheap too.

Vonza package is that RM9000++? One sofa, one dining table, tv console and coffee table

I got a sofa from them, delivered yesterday. No issue or any fuss, they need a lead time of around 2-3 weeks, but I pushed for 2 weeks and managed to get it.

Price wise, it's above some of the others but is cheaper than the likes of Hatch, though for now, quality wise is of no difference.