Hi,

My old number has been deactivated and gone into recycle. I wish to retrieve this number back if possible. Please let me know what I need to do.

Thank you.

if you believe it's recycled, just walk in to maaxis center and say you want to start a new line with that number lo?

Mana boleh dapt balik nombor if go to recycle?
Who knows which store the number go to?

deactivated =/= expired
if recycled can't get back

I read some old post and saw Maxis representative PM them with the solution at the forum. So I try my luck asking but instead get people like you to answer me.

You more funny. At least upstairs give a more constructive answer.

Did you see me saying deactivated = expired?
Anyway, like what I have replied above, I saw someone trying to retrieve a recycled number because he has left Malaysia for more than 3 months and it seems like as long as the number is not taken, the chances of getting it back is higher. Probably give a more constructive comment next time. I don't need sarcastic people like you all to answer me.

This post has been edited by ClaraClaire: Jun 30 2015, 10:26 PM

-PMed-

dear maxis,
my sim card has been deactivated 16/05/2015
my number 012-9xxxx14
please help me reactivate,
thanks in advance

--
Edited: Phone Number

This post has been edited by Maxis: Jul 5 2015, 04:57 PM

dear maxis,
my sim card has been deactivated
my number 013289XXXX
the 20 digit on sim card 8960011411215169684(1)AR
please help me reactivate,
thanks in advance

This post has been edited by ainchan: Jul 5 2015, 01:01 AM

--PMed--

my sim card also has been deactivated,
the digit is 8960011501 24790017 9 (1) 64K A G
tq maxis

This post has been edited by hollowsxd: Jul 5 2015, 06:18 PM

Hi,

Allow us to check on your request and your case reference number is C16566519. We will revert once there is an update.

TQ

Dear maxis,
my sim card has been deactivated
my number 012281XXXX
the 20 digit on sim card 896018114093932824 3
please help me reactivate,
thanks in advance

--PMed--

I got another sim that has been deactivated,
the digit is 8960011203 92712940 7 (7) P G

Hi hollowsxd,

You may add on the PM section for this request.

Thank you

hi, my registered prepaid number was expired. Is it possible that I can reactivate the number? my sim card number is 8960011501248038532（1）.i've just top up, but then transaction failed and my account been deducted the amount.. kindly advice. Thanks!

--PMed--

my prepaid also deactivated, can i get back the same prepaid number?

--PMed--