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 Voice Call distortion

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TSsusuman
post Jun 26 2015, 12:28 PM, updated 11y ago

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Hi Maxis,

For the past 1 week pass, at Jalan LP 1A/5 , Taman Lestari Perdana, Seri Kembanga, Selangor

https://www.google.com/maps/@2.9924826,101.6727197,18z


The voice call in and out having problem, you will near the other party but it's mute for 1-2 second very 2 seconds.
I can't even use the mobile to call 123, and call failed occures frequently, please investigate on this.



Maxis
post Jun 27 2015, 03:40 PM

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QUOTE(susuman @ Jun 26 2015, 12:28 PM)
Hi Maxis,

For the past 1 week pass, at Jalan LP 1A/5 , Taman Lestari Perdana, Seri Kembanga, Selangor

https://www.google.com/maps/@2.9924826,101.6727197,18z
The voice call in and out having problem, you will near the other party but it's mute for 1-2 second  very 2 seconds.
I can't even use the mobile to call 123, and call failed occures frequently, please investigate on this.
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--PMed--
TSsusuman
post Jul 29 2015, 12:02 PM

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The problem temporary solved, but now it occurred again, never been that bad before. Certainly I am not a happy maxis user now, after being a Maxis user for almost 20 years.
Black_Hulk
post Jul 29 2015, 04:22 PM

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QUOTE(susuman @ Jul 29 2015, 12:02 PM)
The problem temporary solved, but now it occurred again, never been that bad before. Certainly I am not a happy maxis user now, after being a Maxis user for almost 20 years.
*
Did u already informed the CS about this? Any updates??
TSsusuman
post Jul 30 2015, 11:48 AM

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They said will be fixed at mid of July, which it did, but problem came back now.
Black_Hulk
post Jul 30 2015, 04:17 PM

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QUOTE(susuman @ Jul 30 2015, 11:48 AM)
They said will be fixed at mid of July, which it did, but problem came back now.
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U better contact them and req for any updates.
Last time I had some issues as well. They gave me some time frame but then the rectification took more than the time frame bcoz of weather & approvals. So u also mayb in the same scenario.

 

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