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 HELP!, HELP!!

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TSCManH
post Jun 17 2015, 03:06 PM, updated 11y ago

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My case is I keep on received msgs from 23268 saying that I subscribed their video.
Everytime I received this msg, my credit was deducted for RM2. And this happened almost everyday to my number!!
Everyday my balance was deducted RM2 for no reason!!
Then I called Hotlink number 1300 820 120. Yes, they terminated it.
But what happened is I received the msg again and it said my subscription is renewed. And my balance get deducted again.
PLSSS LOOK SERIOUSLY ON THIS MATTER!!
I am really pissed off already. Is it that someone in Maxis hooked up with outsiders to make money in such unethical way?
TSCManH
post Jun 17 2015, 03:06 PM

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my number is 017-407***0.

--Phone Number Edited--

This post has been edited by Maxis: Jun 17 2015, 06:33 PM
#Hotlink
post Jun 17 2015, 06:32 PM

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QUOTE(CManH @ Jun 17 2015, 03:06 PM)
my number is 017-407***0.
*
Hi,

Checking shows that we have deactivated the service on 14/06/2015 and there is no any SMS from the content provider effective from the termination date. Should you still receive the SMS again, kindly provide the scree shot of the SMS for further checking from our end.

TQ

This post has been edited by Maxis: Jun 17 2015, 06:34 PM
TSCManH
post Jun 18 2015, 11:49 PM

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Yes, I did call Maxis on 14 June 2015 and they terminated it for me.
But the next day (15 June 2015, 1.19am) I received the same subscription msg from 23268 again n got deducted RM2.
Right now my balance left a few cents only.
#Hotlink
post Jun 19 2015, 05:37 PM

Look at all my stars!!
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Joined: Apr 2015
QUOTE(CManH @ Jun 18 2015, 11:49 PM)
Yes, I did call Maxis on 14 June 2015 and they terminated it for me.
But the next day (15 June 2015, 1.19am) I received the same subscription msg from 23268 again n got deducted RM2.
Right now my balance left a few cents only.
*
--PMed--
TSCManH
post Jun 19 2015, 10:43 PM

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QUOTE(#Hotlink @ Jun 19 2015, 05:37 PM)
--PMed--
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