Mobile Number Portability (MNP), Switching mobile no. to other telco
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 Oct 26 2023, 10:42 AM
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#1
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Junior Member
532 posts Joined: Aug 2010  
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Hi, I have advance payment of rm100 in maxis. Want to port out to umobile. When request later what will happen to the excess money after it deduct all previous bill. I think will left around some excess ringgits.
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Nov 30 2023, 04:16 PM
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#2
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Junior Member
532 posts Joined: Aug 2010
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QUOTE(YoungMan @ Oct 26 2023, 12:19 PM) You will have to submit refund request to Maxis to get back the excess money. Not sure if the refund request can be done online or need to go to Maxis centre. If anyone is facing the same predicament as I am, here’s an update.  Can just request online refund. https://www.maxis.com.my/en/refund-request/ Usually have to wait billing cycle, then ur account will show final bill of excess if any. Then refund takes 4-8 weeks they said but I got mine after 2 weeks and they will remit directly to ur chosen bank account This post has been edited by sicklad77: Nov 30 2023, 04:17 PM |
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