Last week I have change all my plan to principal line at maxis because I want to port out, at the same time I check with maxis staff is it have any issue if I want to port out. After check, there is no issue and all outstanding balance is clear.. last two day Celcomdigi make the first request, get rejected say I must port out principal and supplementary line. Ok, then I check with maxis, they tell me suppose is no issue, then ask me request again.. today receive same reason. I call to maxis and complain them, why so hard to port out. They make the report and ask me to request again. I’m plan walk in to maxis centre later to check what is the problem.. stupid maxis port in easy, port out so hard, keep give me billion of reason

Just now I have call Maxis Hotline, they have create a report for me. I tell them better tomorrow give me a good reason, if not I confirm raise a report to MCMC. I tell them I don’t want to listen apologise, I need to settle the issue. Today is third time resubmit the request, hope tomorrow will not reject again, otherwise I sure let them have a good study, I will take out all my line with the fiber internet

Hi everyone, is it that change from postpaid to prepaid, there will be more easy to port out? Will not keep get rejected?

My is more funny, re-submit 3 time, keeps get rejected with the messege below, problem is I have no more supplementary line, fibre internet also unlink, no more outstanding balance, I also call maxis CS, keep tell me no issue and ask me to re-submit request, on the last time, I’m very hot and call to pump them, and on the same day, all line was port out successful. Sometime I have no idea is it their system problem or they play with me.

RM0 MAXIS has rejected yr request to switch to Celcom due to Principal line has supplementary line(s) that should be ported. Pls check with yr current telco & call +6019-601 1111 to resubmit yr request.

I have deposit RM1,500.00 there, I will check with maxis after I transfer the maxis fibre out.

I have received the SMS to ask me to pay the unbilled after I reply to the Confirmation Port Out SMS.

I still have Fibre Internet on the account, will see how later