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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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lee82gx
post Aug 16 2023, 09:10 AM

I guess I'm special
*******
Senior Member
3,117 posts

Joined: Jul 2005
From: Penang


Hello guys,
I'm porting out from Xpax postpaid after a good old decade with Celcom to Hotlink Postpaid. I got the sms yesterday and replied appropriately, and now I'm wondering how long it takes to move over...

My next Celcom bill comes on 18/Aug which is another 2 days. Do I have wait till then, and they pay up first?

lee82gx
post Aug 16 2023, 11:25 AM

I guess I'm special
*******
Senior Member
3,117 posts

Joined: Jul 2005
From: Penang


QUOTE(Piers @ Aug 16 2023, 09:27 AM)
normally within 24hrs, telco will say 3-5 business days though.
will need to clear all outstanding bill from current telco and there will be a last bill after port out, that's the beauty of postpaid🙊
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QUOTE(Natsukashii @ Aug 16 2023, 09:31 AM)
For prepaid yes, normally within 48 hours all complete.

For postpaid, might delay a bit because billing need to be checked..
However, no need to worry. As long your previous bill paid on time. There will be last bill, maybe on 18th Sept, if by 18th Aug process not completed.
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QUOTE(YoungMan @ Aug 16 2023, 10:26 AM)
Usually will complete in 24 to 48 hours. However, do watch out for any messages from time to time. My experience with porting out Digi postpaid to Hotlink postpaid, Digi sent me an amount to pay after a few hours of replying to the port out confirmation.
Have I not notice the SMS and pay the bill, my port out would fail.
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Thanks everyone for the confirmation. maybe the MNP people are here because my port out is completed...around less than 24 hours.

 

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