6.  How do I port to a new service provider?
 
•  You will have to go to the new mobile service provider's Service Centre or Authorised Dealer to request for number porting.*
•  Fill in a Service Registration Form and pay the porting fees for processing. You will be issued with a new SIM card.
•  Upon approval, the new mobile service provider will inform you that you have successfully ported when the new SIM card is activated.
* Please note that your request to port will act as a notice to your current service provider to terminate your subscription.

7.  How long does it take to port to a new provider?
  The porting process will not take more than 5 business days for individual porting whereas for business porting, it will not take more than 10 business days.

20.  Do I get a new SIM card when I change my mobile service provider?
        Yes, you will be given a new SIM card by the new mobile service provider.