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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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Silfrijin
post Jul 5 2024, 04:03 PM

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Prepaid - CSR said MNP was rejected due to Inactive line but MNP request was done on the same day where Data still can be used and app stated last day Active. CSR admitted already inactive 5 to 6 days even before Expiry shown in app, due to technical fault? But I still can use the Data via the line. This also implies that even if I port out 4 days before the expiry, they may still reject the request? CSR teams insisted to top up first and never give an proper answer to my question.

 

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