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 Mobile Number Portability (MNP), Switching mobile no. to other telco

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RallyNight
post Nov 19 2025, 02:09 AM

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Has anyone trying to port out from celcomdigi to maxis took over 2 days? Already over 24hrs after confirmation, still didnt get any done request?

This post has been edited by RallyNight: Nov 19 2025, 02:10 AM
RallyNight
post Nov 19 2025, 08:57 AM

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QUOTE(YoungMan @ Nov 19 2025, 09:42 AM)
Try to call up Celcom CS to check. Usually done within 24 to 48 hours.
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Im not going to ccall cs, i straight mcmc, my friend do work in maxis, he said theres a flood gate amount of sns user flooding in maxis this month afte sialkom remove all digi user benefit, he also said got many customers complain cant portout last week.

This post has been edited by RallyNight: Nov 19 2025, 01:43 PM
RallyNight
post Nov 19 2025, 04:25 PM

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QUOTE(YoungMan @ Nov 19 2025, 04:58 PM)
Ok, Keep us updated.
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Mqxis center: theres is no update from digi
Digi cs1: we cant find your number in system anymore
Digi Cs2: we cant check your number in system and we have server maintain. I request complain id prepare to mcmc.

5min later,
Digi sms: your request to port out is currently in process by your new service provider. For further assistance, please call new provider.

What the?

Around 4:50 successfully port to maxis.

This post has been edited by RallyNight: Nov 19 2025, 05:28 PM
RallyNight
post Nov 20 2025, 12:30 AM

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QUOTE(YoungMan @ Nov 19 2025, 09:10 PM)
Haha, what the. But good they quickly resolve your port out before another MCMC report.
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I guess they already get it when i request complaint id.
The funny part is on cs1 i getting promo from digi the moment he said he cant find my number.

This post has been edited by RallyNight: Nov 20 2025, 12:44 AM

 

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