If a celcom prepaid user wants to port to another telco, can the existing prepaid credit be transferred, refunded or will be forfeited, consider burn?
Mobile Number Portability (MNP), Switching mobile no. to other telco
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 Nov 17 2018, 10:36 PM
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All Stars
26,533 posts Joined: Jan 2003 
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Nov 18 2018, 10:42 AM
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#2
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All Stars
26,533 posts Joined: Jan 2003
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QUOTE(dgboy @ Nov 18 2018, 09:02 AM) Any remaining credit will be forfeited so try to use it up first. Got it, thanks |
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May 13 2024, 04:00 PM
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#3
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All Stars
26,533 posts Joined: Jan 2003
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QUOTE(wjleong15 @ Nov 14 2023, 10:03 PM) I see So how? eventually did you pay the RM10 fee?What about the RM 10 processing fee + 60 cent stamp duty? I ported to hotlink postpaid no such charges But DiGi is charging it  |
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May 13 2024, 09:25 PM
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#4
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All Stars
26,533 posts Joined: Jan 2003
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My umobile postpaid outstanding is zero. However, next billing is on the 15th for past month usage. In this case, is my MNP request today considered as invalid since the statement not yet generated and will have outstanding? Or later after MNP to new carrier, umobile will send the prorated outstanding?
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May 14 2024, 01:35 PM
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#5
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All Stars
26,533 posts Joined: Jan 2003
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Sharing my MNP timeline, Umobile Postpaid to Digi Prepaid
13 May 11am, Port Out request and sms confirmation 14 May 8:40am, Port Out request successful  |
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